Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,890 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,890 reviews
August 14, 2024
The service was great from start to finish. Went in on Saturday morning for a battery replacement and was in & out within 1 hour. Went in on Saturday morning for a battery replacement and was in & out within 1 hour. More
by MR.DRDAVIS
Verified CustomerEmployees Worked With
August 14, 2024
My first experience was not too good but this experience was definitely rated 10! I look forward to returning to this dealership. was definitely rated 10! I look forward to returning to this dealership. More
by IRENE.MILLS53
Employees Worked With
August 14, 2024
We own a small business and buy all of our service and personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. More
by WELLSPRUNG2
August 13, 2024
Very courteous. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. More
by gregg13
Employees Worked With
August 11, 2024
Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. I highly recommend this dealership based on customer service and professionalism. More
by John S
August 09, 2024
Oil change was done in a timely fashion and done correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. More
by hlp1950
Employees Worked With
August 08, 2024
The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More
by Daviddusik
August 06, 2024
Purchased my car from this dealership six or seven years ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Thei ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Their service tech did check the A/C based upon the service rep’s written order but it did not reflect the problem I was reporting. I am hoping that the check that was done was enough to verify that my concern was not a problem and the A/C will not quit on me. More
by LANAJ51
Employees Worked With
Kevin Wellborn 2 stars
August 06, 2024
Brett was extremely knowledgeable about commercial vehicles, a huge help to us. Both him & Ken were kind and accommodating. I’m very happy we chose this dealership to buy our truck!! vehicles, a huge help to us. Both him & Ken were kind and accommodating. I’m very happy we chose this dealership to buy our truck!! More
by tripp
Employees Worked With
Ken in Finance, Brett Rudow
August 04, 2024
David was awesome his customer service skills were Top notch, made you feel like family! notch, made you feel like family! More
by KVEYON
