Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,890 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,890 reviews
August 20, 2024
Ed was fine Techs were supposed to fix my floor mat in the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is suppo the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is supposed to order some clips More
by deannk_2000
Verified Customer
August 18, 2024
I would like to say thank you to David who was the sales guy that helped me with my new Buick SUV and I would like to say thank you to everybody that was involved helping. all in all, it was a very good exp guy that helped me with my new Buick SUV and I would like to say thank you to everybody that was involved helping. all in all, it was a very good experiments. Thank you again. More
by RATDOGONE
August 17, 2024
Are you kidding me? Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I will not hesitate to trust my vehicle to them. More
by JAVYPRO
August 16, 2024
Great overall experience. People were honest and did what they said. Follow up was done in a very appropriate manner. People were honest and did what they said. Follow up was done in a very appropriate manner. More
by Scott
August 15, 2024
Dealer ship was clean and inviting. Salesmen was knowledgeable and courteous. Had a great buying experience. Salesmen was knowledgeable and courteous. Had a great buying experience. More
by PEKARSKEJOHN
August 15, 2024
First time visiting the dealership for service. Great overall experience. Everyone was friendly, nice, and very helpful. Waiting area was clean and very comfortable. Keeping me notified about statu Great overall experience. Everyone was friendly, nice, and very helpful. Waiting area was clean and very comfortable. Keeping me notified about status and concerns was a nice feature. More
by jeffbentley141
Employees Worked With
August 15, 2024
My experience was good with the dealership. My sales person’s name was Nick! He did an excellent job! My sales person’s name was Nick! He did an excellent job! More
by MONIQUEWILSON863
August 15, 2024
Everything was taken care great. Washing the outside of my truck and cleaning the inside was a nice added value Washing the outside of my truck and cleaning the inside was a nice added value More
by PIZZAMASTER01
Employees Worked With
August 15, 2024
This was probably my easiest and most enjoyable purchase of a vehicle in over 30 years! Kudos to Jim Ellis for providing a great truck purchasing experience! of a vehicle in over 30 years! Kudos to Jim Ellis for providing a great truck purchasing experience! More
by J Hunnewell
