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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,519 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,519 reviews
November 09, 2024
The service center was very professional and kept me informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. More
by PAT.LOVICH
Verified CustomerEmployees Worked With
Ted
November 09, 2024
I brought my truck in for a recall and while I was there a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service dep a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service department if they would reimburse me for my battery that I recently replaced due to this exact issue. The service manager was supposed to call me back and never did. I’ve called and texted the service desk multiple times. Never got a call back. This isn’t the first time I’ve had issues with your service department. I won’t be coming back unless it’s recall related and I likely won’t buy another vehicle from Jim Ellis. More
by MICHAEL@FIXITACEHARDWARE.COM
Employees Worked With
Dylan (manager) and Dwayne ivory (service desk employee)
November 09, 2024
Dewayne was excellent. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. More
by THOYNES
Employees Worked With
Dewayne Ivory and Richard Jacobs.
November 03, 2024
It was determined that the backlight for the control panel needed to be replaced. Service department was supposed to order the part and then contact me to bring my truck in. It’s been a couple of weeks panel needed to be replaced. Service department was supposed to order the part and then contact me to bring my truck in. It’s been a couple of weeks and have not heard anything. More
by BRETT_ERNST
Employees Worked With
November 03, 2024
My experience with Stacey and his team was fantastic! We’ll definitely come back when picking out our next family car! We’ll definitely come back when picking out our next family car! More
by jkirkstafford
November 01, 2024
Amazing & fast Service from this dealership! I appreciate the team taking me for a standard service & also taking care of a need I expected to get done at another location. Jim Ellis Team handle I appreciate the team taking me for a standard service & also taking care of a need I expected to get done at another location. Jim Ellis Team handled it in less than the time mentioned! Thanks again everyone for the great work! I’ll see you all again soon! More
by Q Robertson
Employees Worked With
November 01, 2024
Very good experience at the dealership. They took care of everything. They went beyond to make sure I was satisfied with my purchase. They took care of everything. They went beyond to make sure I was satisfied with my purchase. More
by turmanlawncare
November 01, 2024
Jim Ellis takes good care of me. I will not go to any other dealer. Jim Ellis is the best. I will not go to any other dealer. Jim Ellis is the best. More
by Pat Savage
Employees Worked With
