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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,592 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,592 reviews
March 14, 2025
This was our first lease, and Juan made it easy start to finish. When we found a few minor cosmetic issues with the vehicle, Juan went out of his way to make sure everything was taken care of to our complet finish. When we found a few minor cosmetic issues with the vehicle, Juan went out of his way to make sure everything was taken care of to our complete satisfaction! More
by dougerlenbusch
Employees Worked With
March 14, 2025
Very professional same person did not try to force you into buy something find age work with you and gave you the best deal possible into buy something find age work with you and gave you the best deal possible More
by KFREE118
Verified CustomerMarch 14, 2025
The salesman were very kind and patient. Mr. Stacey kindly answered all of my questions and respectfully responded and executed my requests. I am thankful to have worked with Jim Ellis after Mr. Stacey kindly answered all of my questions and respectfully responded and executed my requests. I am thankful to have worked with Jim Ellis after the devastation of my car being totaled. Thanks Jim Ellis! More
by mcnair5473
March 11, 2025
Easy to work with and was quick to understand my needs. They were busy when I first visited, so I waited longer than expected for having an appointment. They were busy when I first visited, so I waited longer than expected for having an appointment. More
by Trochecksa
Employees Worked With
March 08, 2025
Stacy, Patrick, And Joe Treated Me Very Well And We Got A Deal Done ASAP And I Appreciate it Alot And Is So Thankful For Them Brothas Deal Done ASAP And I Appreciate it Alot And Is So Thankful For Them Brothas More
by stewyloc562
March 08, 2025
Ted was great. He assessed all the needs and communicated them clearly and they got a lot of work done in the same day. I appreciate the discount with front and bac He assessed all the needs and communicated them clearly and they got a lot of work done in the same day. I appreciate the discount with front and back brakes needed. Another gentleman on left end checked me out and was great as well. Thankful for your awesome team. More
by ANNSHEARER
Employees Worked With
March 07, 2025
Ted is easy and great to work with. Great communication and my truck was completed promptly. Great communication and my truck was completed promptly. More
by RG
Employees Worked With
March 07, 2025
I purchased a Lexus GX from this dealer, and as soon as I got home, I found a deep paint scratch on the side, two rust in the hood paint, a windshield spider crack, a defective battery, and a faulty emergenc got home, I found a deep paint scratch on the side, two rust in the hood paint, a windshield spider crack, a defective battery, and a faulty emergency brake. I called the following day to let them know that, given the high vehicle price, no issues were expected, and I would like to return the vehicle. The Branch Manager and General Manager are scammers. They promised they would fix the issues, but they never did that. They wanted my two days by holding the car and making me be there, but they did nothing. This was totally unexpected from a dealer like this. This was an absolute shock for the vehicle from this dealer. Next vehicle shoppers, please stay away from this dealer if you would like to buy a vehicle with peace in mind. More
by @n0n6mous
March 06, 2025
They honored the quote and was good yo work with overall. I appreciate the time taken to work with us. I appreciate the time taken to work with us. More
by SASAMT5419
Employees Worked With
Other Employees :
Christopher Curry - 5 stars
March 05, 2025
They fixed my truck, lacking parts on hand took an extra day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a city of 4m+ ppl... More
by null
Employees Worked With
