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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,721 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,721 reviews
August 06, 2025
I had a great pleasure of working with a sales person name Larry downs to assist me . He was extremely patient and answered every question I had . I definitely recommend him and Jim Ellies specially if y name Larry downs to assist me . He was extremely patient and answered every question I had . I definitely recommend him and Jim Ellies specially if you’re looking for a great deal . More
by Northern Vui
Employees Worked With
August 04, 2025
My experience at Jim Ellis Buick GMC Atlanta was great! Upon my arrival I was quickly greeted with smiles & good vibes by my salesman, Jaylan, & my 5 star experience took off from there! I felt welcomed Upon my arrival I was quickly greeted with smiles & good vibes by my salesman, Jaylan, & my 5 star experience took off from there! I felt welcomed & well taken care of. All key factors that led towards my purchase. More
by Tiffanyeverett4
Employees Worked With
Other Employees :
Pablo Tavarez (Finance) ⭐️⭐️⭐️⭐️⭐️
August 04, 2025
No greeting EVER. Help at desk had us standing for 10-15 minutes before a man asked for my name. Buick had chosen date and time to arrive. Very poor scheduling Help at desk had us standing for 10-15 minutes before a man asked for my name. Buick had chosen date and time to arrive. Very poor scheduling. Too many cars. Told I would be called in 24-48 hours after scope check. NEVER had a call even after 72 hours. I called and left message to have car out front for pick up. I am very disappointed in Jim Ellis Buick. I had great service for 9 years at Buick in Shillington PA More
by Sherard
Verified CustomerEmployees Worked With
Don’t know names
August 03, 2025
The team was extremely helpful in the selection process of our vehicle. They were easy to work worth and professional. of our vehicle. They were easy to work worth and professional. More
by NEEL4052
August 02, 2025
This is a great dealership to work with. I’m a repeat customer and will come again. I’m a repeat customer and will come again. More
by jimalexy
August 02, 2025
I am currently pleased with the work they was done. The communication from Chris my service advisor left a lot to be desired. Every piece of the process took longer than he said it would. When I spoke The communication from Chris my service advisor left a lot to be desired. Every piece of the process took longer than he said it would. When I spoke with him, I always felt like I was just a number which is the exact opposite of what the hold message says they want you to feel like. When I kept asking about the delays, the information I got from Chris was minimal and he seemed annoyed I asked. I finally had to speak with the manager in the Parts department who gave me a very detailed explanation as to what was going on with the parts. He even told me one has been on back ordered but that it had finally be resolved. He looked up the tracking and told me exactly when they would receive them. I was frustrated that I could not get any of this information from Chris. I'll return to Jim Ellis but will ask for a different service advisor next time. I'll hope to be treated less as a number and be given the information that I am looking for. More
by addcohen
August 02, 2025
Nothing good to say about the purchase of my 2016 Buick Lacrosse. Very unhappy and will never do business with them again. Lacrosse. Very unhappy and will never do business with them again. More
by bevsplace2000
Employees Worked With
August 01, 2025
Great dealership and salesman- will use again - Jaylan did a great job with every aspect of the sale did a great job with every aspect of the sale More
by bbwbac
August 01, 2025
Hands down the easiest experience I’ve ever had buying a vehicle. No back and forth, no games, and no wasted time. I would absolutely buy from them again as well as recommend them to family and friends. vehicle. No back and forth, no games, and no wasted time. I would absolutely buy from them again as well as recommend them to family and friends. More
by Tundraguy19
August 01, 2025
Chris, Richard and Joe were all a pleasure to work with. I would highly recommend Jim Ellis GMC! I would highly recommend Jim Ellis GMC! More
by Tim G
