Jim Coleman INFINITI

I purchased a 2010 FX 35 a few days ago & I was VERY satisfied with the level of customer service and inventory that Jim Coleman Infiniti had!! Chris was my salesperson, he was very friendly, honest, & satisfied with the level of customer service and inventory that Jim Coleman Infiniti had!! Chris was my salesperson, he was very friendly, honest, & knowledgeable about his product. We dealt with Ryan (Manager), & Joe (Finance Manager) as well they provided the same excellent level of customer service! I will definitely recommend Jim Coleman Infiniti to all!! Even though the Infiniti dealership was undergoing renovations and we had to work out of Jim Coleman Toyota, it was a seamless transition!! More

Arthur and Bob were great to deal with. Arthur even came in on Sunday, his day off, to deliver my car to me. Dealership is clean as a whistle, everyone friendly and wanting to help, even to find a bottle o in on Sunday, his day off, to deliver my car to me. Dealership is clean as a whistle, everyone friendly and wanting to help, even to find a bottle of water! I would definitely recommend Jim Coleman Infiniti to those who ask, and even to those who don't ask! More

Ahmad Hanif was extremely responsive and provided all information that was requested. Ahmad provided a hassle free experience and didn't waste any time providing a reasonable price and trade-in amount. O information that was requested. Ahmad provided a hassle free experience and didn't waste any time providing a reasonable price and trade-in amount. Over all, the experience was fast, and without issue. I would highly recommend Mr. Hanif to others, and will likely return to Jim Coleman when it's time to purchase my next vehicle. More

I bought my 2008 Acura MDX from Jim Coleman Infiniti last month. I am amazed at the level of service provided by Vince and Jass. You guys rock. I never had any issue right from the beginning - price negotiat month. I am amazed at the level of service provided by Vince and Jass. You guys rock. I never had any issue right from the beginning - price negotiation, financing and after purchase service. I highly recommend anyone to work with both of them. They are friendly, not too pushy and reasonable. I sincerely want to thank you guys for your truly amazing service. Special thanks to Fred as well. More

My salesperson was excellent. He was professional, thoroughly knowledgeable about the product, and pleasant to deal with. Against his advice I first leased a G37 model without the NAV package. After a thoroughly knowledgeable about the product, and pleasant to deal with. Against his advice I first leased a G37 model without the NAV package. After a day or so I realized that many of the car's features were truncated by the missing NAV package which was designed for the car. This was especially true of the hands free phone system. I returned to the dealer and asked if I might swap for a fully equipped G37. Mr. Hanif and Ryan Latham the sales manager agreed to help me, charging me a reasonable transfer fee and the price of the NAV package. They otherwise adhered to the original deal which was significantly below MSRP. I am greatly indebted to them. While auto dealers per se must have a small streak of larceny, this is about as good as it gets. Outstanding. dhwilliams More

Ryan met us as we entered the showroom, was very busy but took the time to talk to us and then direct us to Ahmad. Both were professional, knew their product well, and weren't pushy or impatient. We had vi took the time to talk to us and then direct us to Ahmad. Both were professional, knew their product well, and weren't pushy or impatient. We had visited a dealer in Northern VA, but received incorrect information on required option packages. We purchased our new M37x at Jim Coleman. Ahmad was great, and even filled our car with gas after the showroom closed late on the night we took delivery! Great dealer experience! More

Ahmad is awesome! He is exceptional in terms of being honest, friendly, and accommodating. He spent a lot of time showing me all the wonderful features on my new Infiniti. After looking at the BMW and Le honest, friendly, and accommodating. He spent a lot of time showing me all the wonderful features on my new Infiniti. After looking at the BMW and Lexus, it was a "no-brainer" after I drove this car. Thank you Ahmad, for everything! More

I dislike buying cars, but Ahmad and entire Jim Coleman dealership made it an enjoyable experience. Thank you for everything I have driven a Lexus for eleven years so I has not sure I wanted another typ dealership made it an enjoyable experience. Thank you for everything I have driven a Lexus for eleven years so I has not sure I wanted another type of luxury car. My new car is wonderful it has so many features it will take another eleven years to learn them. I purchased the service agreement, so now all I have to do is buy gas and insurance. Wonderful option Thank you Vicki Payne More

From start to finish my experience with Jim Coleman Infiniti was top notch. I have never seen operations run more smoothly in a dealership. From waiting time to work with Ahmad, to getting in a car f Infiniti was top notch. I have never seen operations run more smoothly in a dealership. From waiting time to work with Ahmad, to getting in a car for a test drive, to driving off the lot, all done in record time without pressure or hassle. Both Bob and Ahmad made sure I was comfortable in my decision, and really worked with me to ensure I got what I wanted. With respect to pricing discussions, they are simply bar-none, the best that I've ever dealt with. I gave them a target, a trade-in, and told them what I was looking for in a car. The result, a car delivered to my work, a thorough explanation of the features therein, and ready to take home when I needed it. In all of the dealerships, in all of the states I've lived in, I have never seen such a better operation. I wholeheartedly recommend them with respect to purchasing/leasing a new car. I've yet to experience their service arm, but I'm certain to have a like experience. Thank you Bob and Ahmad! More

From: Alicia Lovelace Sent: Wednesday, July 28, 2010 From: Alicia Lovelace Sent: Wednesday, July 28, 2010 2:41 PM To: onaranjo@jimcolemanauto.com Subject: Dennis Moore Good Afternoon, I wanted to From: Alicia Lovelace Sent: Wednesday, July 28, 2010 2:41 PM To: onaranjo@jimcolemanauto.com Subject: Dennis Moore Good Afternoon, I wanted to take the time to inform you of the excellent service that I have been receiving from your Blue Team Consultant, Dennis Moore. I was not sure if I would receive a customer service survey, and I wanted to express my appreciation. Dennis’ professionalism and customer service are outstanding! I can always count on him to respond to my concerns in a timely manner, as well as to notify me of upcoming service needs. I don’t know how long I plan to keep my 2003 G35, but the thought of not having Dennis as my service consultant is something that I’m not quite ready to part with as I contemplate on my next car. You truly have a top-notch employee! Sincerely, Alicia Davis Lovelace More