Jim Coleman INFINITI
Bethesda, MD
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333 Reviews of Jim Coleman INFINITI
First time owning an Infiniti.....Had a service check What a pleasant experience for my first visit.....Louis was terrific and professional! He explained everything that was needed, both now and in the fu What a pleasant experience for my first visit.....Louis was terrific and professional! He explained everything that was needed, both now and in the future! No pressure at any time which I appreciated totally! Am so glad I switched to an Infiniti and a new dealership service department! More
Excellent Service Devin went out of his way to ensure I had a loaner vehicle for the time my QX80 was getting a software update. Thank you! Devin went out of his way to ensure I had a loaner vehicle for the time my QX80 was getting a software update. Thank you! More
Devin is a great asset to Coleman Infiniti Devin is super helpful and informative. He responds quickly and always has a loaner car ready for me. His service is excellent. I recommend Infiniti Devin is super helpful and informative. He responds quickly and always has a loaner car ready for me. His service is excellent. I recommend Infiniti to my friends because of the great service I have received from Devin at Jim Coleman Infiniti. More
Best around, best employees, best service, best sales staff. Kurt has sold us 2 cars, one brand new in 2014, the other a Certified Used Car, Jan 2019. Devon is my go to guy for service. Treats me like I am his Kurt has sold us 2 cars, one brand new in 2014, the other a Certified Used Car, Jan 2019. Devon is my go to guy for service. Treats me like I am his only customer. I drive over 1 1/2 hours to get my cars serviced here. I call it my spa day! I wait if the service is in and out, otherwise I get a loaner. Keep up the good work. I love our QX60's and I love Jim Coleman. Wish you could buy Infiniti wearing apparel like jackets and stuff. More
I will limit my review to the service department and specifically Devin Walker. I dropped in on a Saturday afternoon for an express service oil change. Because the car was ready for an interval service specifically Devin Walker. I dropped in on a Saturday afternoon for an express service oil change. Because the car was ready for an interval service he worked it into the service schedule and took care of it for me. He kept me posted as to the status and thoroughly explained all of the service and results of inspections. I could not have asked for better service. More
Devin was very helpful. Devin was very helpful, as he always is. Explained what was happening, kept me informed. Explained the charges. Remembered me from past visits. Person Devin was very helpful, as he always is. Explained what was happening, kept me informed. Explained the charges. Remembered me from past visits. Personalized service. More
Service The service was excellent and the new facility is vert comfortable. Also, the service team was very thorough and identified other issues that needed t The service was excellent and the new facility is vert comfortable. Also, the service team was very thorough and identified other issues that needed to be fixed. More
G37 service My 2012 G37x needed 60,000 service. This consisted of the usual oil and filter change and tire rotation and exchanging all fluids. I was surprised th My 2012 G37x needed 60,000 service. This consisted of the usual oil and filter change and tire rotation and exchanging all fluids. I was surprised that the cost was $1600. Ryan was able to get a small discount which saved a $100. More
Excellent customer service. from start to Finish. Was able to get a loaner car. Beautiful New Showroom with complimentary fresh baked cookies and water/coffee for the customers able to get a loaner car. Beautiful New Showroom with complimentary fresh baked cookies and water/coffee for the customers More