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Jim Coleman INFINITI

Bethesda, MD

3.9
333 Reviews

10400 Auto Park Ave.

Bethesda, MD

20817

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333 Reviews of Jim Coleman INFINITI

January 04, 2020

First time owning an Infiniti.....Had a service check What a pleasant experience for my first visit.....Louis was terrific and professional! He explained everything that was needed, both now and in the fu More

by slow2change
Recommend Dealer
Yes
Employees Worked With
Louis Hoang-Simon
January 01, 2020

Excellent Service Devin went out of his way to ensure I had a loaner vehicle for the time my QX80 was getting a software update. Thank you! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
December 27, 2019

We will be back for our 3rd Infiniti soon I hope! Love Stas! We were in a hurry and Stas got us out of there in record time! More

by The Kitchelts
Recommend Dealer
Yes
Employees Worked With
Stas Odnolko
December 26, 2019

Devin is a great asset to Coleman Infiniti Devin is super helpful and informative. He responds quickly and always has a loaner car ready for me. His service is excellent. I recommend Infiniti More

by mrodden960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin.walker
December 25, 2019

Best around, best employees, best service, best sales staff. Kurt has sold us 2 cars, one brand new in 2014, the other a Certified Used Car, Jan 2019. Devon is my go to guy for service. Treats me like I am his More

by delaurel66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Walker, Kirk Saraydaroglu
December 23, 2019

I will limit my review to the service department and specifically Devin Walker. I dropped in on a Saturday afternoon for an express service oil change. Because the car was ready for an interval service More

by JD61
Recommend Dealer
Yes
Employees Worked With
Devin Walker
December 17, 2019

Devin was very helpful. Devin was very helpful, as he always is. Explained what was happening, kept me informed. Explained the charges. Remembered me from past visits. Person More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Walker
December 15, 2019

Service The service was excellent and the new facility is vert comfortable. Also, the service team was very thorough and identified other issues that needed t More

by Mommydiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar and a man at the service desk forgot his name
December 13, 2019

G37 service My 2012 G37x needed 60,000 service. This consisted of the usual oil and filter change and tire rotation and exchanging all fluids. I was surprised th More

by rnboyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan in service
December 10, 2019

Excellent customer service. from start to Finish. Was able to get a loaner car. Beautiful New Showroom with complimentary fresh baked cookies and water/coffee for the customers More

by Frank
Recommend Dealer
Yes
Employees Worked With
Devin - Service Dept
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