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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
636 Reviews

636 Reviews of Jim Butler KIA - Service Center

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June 11, 2024

The service people at Jim Butler KIA were friendly and prompt. Took less time than expected. A really good experience. More

by beamcycle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Rice, David Dickerson, Allen Starnes
June 11, 2024

Cheryl cooper and the Manager at the service center are phenomenal, genuine, great memory, better than mine at-least :) go there if you want to be taken care of, More

by kazmeodx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I have been using Jim Butler service for the past 10 years and we have been impressed with the treatment that we have received. I wish all dealerships were as great as Jim Butler and had people like Kei More

by c-bvictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I was greeted by service, asked what my expectations were for the visit, I asked a couple of questions…answered quickly and my car was taken care of and was finished in the time promised. I always take my c More

by tambo213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Very clean, and got me out in great time. Also the staff was very nice and great to me More

by bernardterry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
June 10, 2024

Love the Service and the Patients they have so u can understand what work u need done More

by sjt8040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Very Efficient and extremly friendly. Best car buying experience to date. Cheryl Cooper was great to work with More

by imentzer582
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernisha Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I was surprised at how long it took to get my oil changed. I was one of 5 people in the waiting area. The receptionist came over to update me twice, once to tell me my car was being worked on. And th More

by jenelle.montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot remember her name
June 07, 2024

Wonderful experience. The service team was very accommodating, informative, and a pleasure to work with. Highly recommend. More

by salibaphoto
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Every single person we dealt with was kind and helpful. Your survey on the other hand requires a minimum amount of words and I don’t appreciate that More

by tonyeaster86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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