Jim Butler KIA - Service Center

Fast in and out. I looked passed the scheduling so far out. Need to come down in lead time. Everything else was great! I looked passed the scheduling so far out. Need to come down in lead time. Everything else was great! More

The service was friendly. I appreciated the space the sales staff gave us so we could make a decision without feeling rushed. The sales associate needs to be better educated o I appreciated the space the sales staff gave us so we could make a decision without feeling rushed. The sales associate needs to be better educated on general financing. Not knowing basic rates seems like a lack of transparency and detracts from the experience. More

Was able to get an appointment very quickly and service didn’t take as long as I expected. didn’t take as long as I expected. More

I messed up the date for my service date but they fit me in and made it easy in and made it easy More

Kayte and Jonathan were a dream! I’m extremely happy with my experience and purchase. I’m extremely happy with my experience and purchase. More

Everyone was so helpful in finding the best vehicle that suited my needs. I love my new car! suited my needs. I love my new car! More

Good service. The place was friendly and clean. Love my Kia Soul. Would recommend you all. The place was friendly and clean. Love my Kia Soul. Would recommend you all. More

Staff was very friendly, everything went smoothly on the purchase of a truck they had listed for sale. purchase of a truck they had listed for sale. More

Recommend service center: MAYBE- not yes and not no. Had car in for oil change and emissions. Second time in a row the appointment time was wrong! After service I noticed a red box checked indicating "i Had car in for oil change and emissions. Second time in a row the appointment time was wrong! After service I noticed a red box checked indicating "immediate attention". The attendant missed it and only saw it when I brought it to her attention. I was then told that the technician left for the night so repair could not be done now. I asked if it was okay to drive my car then. I was told I would have to bring it back, the first date mentioned was in September! This seemed outrageous for an item marked "immediate attention". At this point Christina said she would talk to her manager about fitting me in sooner. She called me at home later to say they could complete the repair 2 days later- which they did. So...not the best experience. I have been a loyal customer for almost 8 years. Keith Sutton has always been exceeding helpful but lately it seems the service department as a whole has been deteriorating. More

GREAT SERVICE CHRISTINA WAS AUSUMAND KEPT ME INFORMED WOULD RECOMEND ALWAY A GREAT EXPERENCE IN SERVICE WOULD RECOMEND ALWAY A GREAT EXPERENCE IN SERVICE More