
Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I have been very happy with this dealership. We have purchased 3 new cars from RODGER HARMAN and have had the best service from him...also the service department is top notch. We have purchased 3 new cars from RODGER HARMAN and have had the best service from him...also the service department is top notch. More
Friendly, understanding shop that gets the job done properly every time we go to there! properly every time we go to there! More
Someone from Finance, (Scott? ) called 5 or 6 days after my closing and taking the car. He said I needed to come back in because the finance agreement was wrong, and the rate shou ) called 5 or 6 days after my closing and taking the car. He said I needed to come back in because the finance agreement was wrong, and the rate should have been 5.75, rather than the 4.25. xxx? I DID NOT agree, and said to go to arbitration if he had a case. Classic Bait and Switch. I’ve told everyone I know about this. Read the truth in lending act. More
Mary helped get me into a car that I love and made sure I understood the process . She answered all my questions and made sure I was comfortable. Great service understood the process . She answered all my questions and made sure I was comfortable. Great service More
Mary Williams is the absolute best! She made my vehicle purchase seamless. I am grateful for all of her help! She made my vehicle purchase seamless. I am grateful for all of her help! More
Went in for Service Recall Appointment. After 45 minutes I was told they were finished and my car was in the carwash. I asked them if they were sure about it being completed? They said y After 45 minutes I was told they were finished and my car was in the carwash. I asked them if they were sure about it being completed? They said yes! I told them I was sitting directly across from my vehicle, and it hadn't moved since I arrived. I could see it 30 feet away outside the Service window. After realizing their error, they told me they would move a car and get my vehicle in right away. After sitting for another 10 or 15 minutes, they came back and told me they were out of the recall cameras I made an appointment for and they would need to place an order . They would let me know when they were back in stock. Sorry, want a Carwash? It took me weeks to get this appointment. First service appointment. Tried to get an oil change a few months back and it was 4 - 6 weeks to get on the calendar. Went to another dealership the following week. I don't have a Sales Person, because they left after I made the purchase. Maybe they'll do better next time? More
We are happy with our experience. We are pleased the ease of the process and are enjoying our vehicle. We are pleased the ease of the process and are enjoying our vehicle. More
Very easy to order our new Carnival. No hassle or pressure at all. This is our first Kia purchase and look forward to enjoying it. No hassle or pressure at all. This is our first Kia purchase and look forward to enjoying it. More
People are nice, fast service. Not real fast, but better than others Word word word word word Not real fast, but better than others Word word word word word More
I walked in at about 4:45 or so & had a car by closing at 6.. minimum down and monthly payment extremely reasonable for me. Loved every moment of the experience. I loved the car I purchased. it is used so I 6.. minimum down and monthly payment extremely reasonable for me. Loved every moment of the experience. I loved the car I purchased. it is used so I Hope the car can last & match the same energy as the dealership. Thank you! More