Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The car I purchased had a few things wrong with it that weren’t evident at the time of purchase. The sales and service department were quick to resolve my issues, thanks for taking care of me as a customer weren’t evident at the time of purchase. The sales and service department were quick to resolve my issues, thanks for taking care of me as a customer. More
Jim Butler had a great staff to work with and the service center had all the convenience of home. Highly recommended center had all the convenience of home. Highly recommended More
My experience at the dealership was very friendly and helpful. My salesman was courteous and friendly and very knowledgeable about the car I wanted to purchase. The only thing I don't care for as a car b helpful. My salesman was courteous and friendly and very knowledgeable about the car I wanted to purchase. The only thing I don't care for as a car buyer is the high pressure to buy extended warranties. Seems to happen everywhere. More
Keith was so helpful, dependable, courteous, and kind every step of the service appointment. I always ask for Keith when I need any help with my Kia!!! every step of the service appointment. I always ask for Keith when I need any help with my Kia!!! More
Great staff, I just wish they would be more accurate in their estimation of time to complete the work. When I first went there I was in and out pretty quickly for an oil change and tire rotation - just li their estimation of time to complete the work. When I first went there I was in and out pretty quickly for an oil change and tire rotation - just like anywhere else. Now it seems to be 2 hours minimum. If we would have known it was going to take so long we would have just left it. More
Service was provided timely. Only there about 30 minutes. Waiting area was clean and modern with plenty of seating. Only there about 30 minutes. Waiting area was clean and modern with plenty of seating. More
The service is good and staffs are too supportive and good with the process/guidence. good with the process/guidence. More
Rodger was wonderful! He helped me with this lease as well as my parents with their previous three. I highly recommend him, and Jim Butler Kia. This isn’t the closest Kia He helped me with this lease as well as my parents with their previous three. I highly recommend him, and Jim Butler Kia. This isn’t the closest Kia dealership to my home, but the drive is worth it! More
Polite, and kind. But didn’t hold up to what they said. We purchased the car 5 days before we could pick it up. So that they could fix a few thing, change oil and do a But didn’t hold up to what they said. We purchased the car 5 days before we could pick it up. So that they could fix a few thing, change oil and do an alignment, was told they would make sure the brakes were good to go, oil changed and a full service. Car was never even detailed. And a week after picking up the vehicle our oil life light came on with only 15% oil life left… I have not seen any paperwork to prove they did anything. They did pay for a detailing, but again it was a pain. To have to keep going back and mess with things. More
We are always pleased with Jean Silverio, having bought five cars from him. The dealership always has a large selection of cars and great prices. The drawback is your service department, quality work but t five cars from him. The dealership always has a large selection of cars and great prices. The drawback is your service department, quality work but the lead time is troublesome More