Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler KIA
Chesterfield, MO
1,951 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,951 reviews
October 22, 2024
Katie was great. She was attentive and responsive. Will continue to shop with her. Thanks She was attentive and responsive. Will continue to shop with her. Thanks More
by suvir
Verified Customer
October 22, 2024
I am not liking the after sales service. I have to call u guys again n again to fix my issue which u guys need to do it proactively. I have to call u guys again n again to fix my issue which u guys need to do it proactively. More
by gobindamohan
October 21, 2024
Keith provided excellent customer service. My car was picked up and returned with the planned services completed. My car was picked up and returned with the planned services completed. More
by hempen1
Employees Worked With
October 21, 2024
KIA, with less than 18,000 miles, broke down and had to be towed. This was a Thursday at noon. We were told it probably wouldn’t be looked at that day. Asked about a loaner, offered a rental for $90 a day. be towed. This was a Thursday at noon. We were told it probably wouldn’t be looked at that day. Asked about a loaner, offered a rental for $90 a day. Contacted Enterprise and rented a car, which we had to have for 5 days since we were not contacted about our vehicle until 5:00 on Tuesday. The problem was a recall item but still have not received that notice. Picked up a loaner on Wednesday and returned the rental. In the paperwork, it showed that the loaner would have been $49 a day but was covered because our vehicle was still under warranty. Very disappointed at the time it took just to look at our car and the expense we had because of the rental. Also being told a loaner would cost us $90 a day but was listed as $49 on the paperwork. This is the second car we purchased here but will not be back. More
by themocrows
Employees Worked With
October 20, 2024
All was fine. If you need 15 words, this sentence should cover it well enough. If you need 15 words, this sentence should cover it well enough. More
by stephensfive
October 19, 2024
The people at Butler Kia were very helpful and nice. Would go back again. My purchase wasn't an easy one, but Tyler really step up and I ended up going home with a new car. Would go back again. My purchase wasn't an easy one, but Tyler really step up and I ended up going home with a new car. More
by bluesfan1977
October 19, 2024
Good afternoon, Great customer service. Thank you for servicing me and my car. Thanks very much. Thank you for servicing me and my car. Thanks very much. More
by dfowler4541508
Employees Worked With
October 18, 2024
Jim butler Kia was very professional and polite. They helped me get my oil change done They helped me get my oil change done More
by awinkle7701
Employees Worked With
Other Employees :
JAMES DELALOYE
