Jim Butler Chevrolet - Service Center

charged for services i did not ask for. needed to see if transmission covered only. needed to see if transmission covered only. More

This experience was way better than my first. I was in for an oil change and it was busy, and they were able to get me in and out within an hour and a half. Great customer service. Also, they a I was in for an oil change and it was busy, and they were able to get me in and out within an hour and a half. Great customer service. Also, they actually fit me into the schedule that day. There actually weren’t any openings, but they made it happen. Thank you! More

Called for appointment 3-1/2 weeks ahead of time for oil change, tire rotation and to correct a "Shift to Park Error". Was not told at the time of making the appointment that they will need to car on site f change, tire rotation and to correct a "Shift to Park Error". Was not told at the time of making the appointment that they will need to car on site for 3-5 days to diagnose and fix the "Shift to Park" error. Found out on day of appointment. Training issue with service staff answering calls and making appointments. Technician did not check air pressure in the tires during the tire rotation. Same tire showed less pressure after rotation as before rotation. Making me think did they rotate the tires. need to tell technicians to check the air pressure in all tires when doing a tire rotation. Rest of appointment was fine, normal wait time. Cashier staff was pleasant and efficient. More

It took 2 1/2 hours to do a tire rotation, oil change, and fuel induction service. I made an appointment over amonth ago and figured about an hour wait. A call or text explaining the ;ong wait I could h and fuel induction service. I made an appointment over amonth ago and figured about an hour wait. A call or text explaining the ;ong wait I could have had someone to pick me up and came back later. 2 1/2 hours waiting was totally uncalled for!!!! More

Very kind and helpful to accommodate my need in an emergency. The diagnosis was fair and up front to me so I could make a good decision and have the repair done promptly! emergency. The diagnosis was fair and up front to me so I could make a good decision and have the repair done promptly! More

I had to use a day off to take my $53000 truck in to get the radio fixed and I just spent 30 minutes driving home in complete silence because the regular old radio wouldn't come on!! Not even close to impr the radio fixed and I just spent 30 minutes driving home in complete silence because the regular old radio wouldn't come on!! Not even close to impressed so far. I should at least get am/fm with no issues. Even my 1973 Volkswagen had little trouble with am/fm radio!! More

I have always had a good experience with this dealer. I have purchased 5 vehicles with them and always take my car there for maintenance I have purchased 5 vehicles with them and always take my car there for maintenance More

Poor communication did not return calls upon multiple requests. Everyone I spoke with just kept passing the responsibilities to someone else who also didnt do anything to help requests. Everyone I spoke with just kept passing the responsibilities to someone else who also didnt do anything to help More

Bill and Kim were very nice and knowledgeable when I tried my best to explain my problems. They figured it out and had it fixed right away using my warranty to cover most of the costs. tried my best to explain my problems. They figured it out and had it fixed right away using my warranty to cover most of the costs. More

Good service, friendly employees. We weren’t there for any type of actual service work but everyone we encountered was nice and the programming we had done was down timely. We weren’t there for any type of actual service work but everyone we encountered was nice and the programming we had done was down timely. More