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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,013 Reviews
Call Service Center (636) 349-3222

4,014 Reviews of Jim Butler Chevrolet - Service Center

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April 24, 2023

Am very glad to be back even though I now have a Ford. Thank you. More

by jglochmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
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May 04, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 24, 2023

They were friendly. They went above to get the car I wanted, they got it here before the time that they said it would be here. More

by amygraf03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 23, 2023

Chris in service was very nice to deal with. He communicated with me and was informative. More

by stephenmaune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 04, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

April 20, 2023

Took my vehicle in for a noise in transmission cause it's under warranty they told me it was normal it's not normal I wouldn't have taken it there in first place if it was normal I own my own mechanic busine More

by mattsn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
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May 04, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. May we suggest that you take a ride with a mechanic that way you can point out the specific noise that you are hearing. I hate that you feel that we have insulted your intelligence and would like to have a chance to regain your trust. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

April 19, 2023

They were really nice a quick with the service but I though they were over priced for an oil change. I will be going back to my normal dealer even though you guys are closer More

by hmccann9606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you found our prices to be too high. We have done our research and found that our prices are comparable to other dealerships in our area including Dobbs. If you have any further questions, please give us a call. We're always happy to help!

April 17, 2023

Kim was very easy to work with, could teach the service department at Don Brown Chevrolet a few things! More

by christin.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 17, 2023

There is a great team effort at Jim Butler Dealership to make their client happy through all the steps necessary in maintaining your car. More

by exhibits02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Brad Sowers
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Apr 21, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Apr 21, 2023 -

exhibits02 responded

I know that when our car has been serviced by Jim Butler Chevrolet we can feel confident that everything has been checked.

April 16, 2023

Great dealings with Sue and Dalton, service advisor - got oil change done early, Dalton found radiator leak I have been smelling thanks to Sue confirming the same smell and letting Dalton know about. Now jus More

by RVETTELOVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2023

It's ok sort of misleading, was interested in fresh start program ended up paying new car price. More

by rita2clean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton, Jr.
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. The Fresh Start program is regarding your credit, not the price of the vehicle. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2023

Everything was a great experience. I would highly recommend it to anybody who is also looking for a new vehicle. More

by fearthesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason, Gene Wondell
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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