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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,013 Reviews

4,013 Reviews of Jim Butler Chevrolet - Service Center

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August 05, 2023

My other dealership offers free car wash and vacuum when your vehicle is new to 5 yrs old after oil changes and tire rotation More

by beachdufftravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 15, 2023 -

Jim Butler Chevrolet responded

We also offer car washes at our local gas station. They have free vacuums.

August 04, 2023

My experience was great. My salesman, Jeff Hutchinson, was fair and very knowledgeable about the vehicles I was looking in to. I belive he guided me into making the best purc More

by SarahB
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

August 04, 2023

great place to shop for a vehicle. Friendly staff from start to finish. Great pricing . More

by ARCH6ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
Aug 11, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2023

Happy with the service. Provided as requested. No HARD sell for extra service. I appreciate that as much as anything. More

by jnhoffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

August 03, 2023

From start to finish the service was great! Special thanks to Tony Palmer. Kayla at the service dept. and Amanda at the rental car company More

by khicks9520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla from the service dept. and Amanda from Enterprise rental car
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

August 03, 2023

Tyler F was absolutely amazing. He addressed every concern we had and was very professional. Would definitely ask for him if given the opportunity! More

by Knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Forbus
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

August 03, 2023

Jim Butler's staff were all very mannerly and professional. Even the ones that weren't dealing with me, said hi and opened the door for me 😀 More

by PATRPAT1005
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Aug 10, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 03, 2023

I need a 2023 service manual for my truck. 6th time I asked I keep being told to print my own on line, that is unacceptable 70,000 for a truck that doesn’t have a owners manual,I’m sure this More

by rjm35chevy@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 11, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that it took this long for this to come to our attention. I have spoken with the sales managers and your salesperson will be reaching out to you with further information. If you have any further questions or concerns, please reach out to me directly at toden@jimbutlerchevrolet.com.

August 03, 2023

The service dept was awesome the salesmen there now that’s another story (rude rude rude) More

by stellamorris118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Steele
Aug 11, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 02, 2023

I was happy with the way they helped with getting the transmission fixed in my Silverado More

by Cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

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