Jim Butler Chevrolet - Service Center

The finance team was able to work a miracle! I didn't think I could get out of my current vehicle and into a van before my 3rd baby arrived but they made it happen and we signed papers a day bef I didn't think I could get out of my current vehicle and into a van before my 3rd baby arrived but they made it happen and we signed papers a day before having my 3rd girl! There were a few things agreed on to be fixed and most got resolved easily. However, I had to wait on a muffler, then I had to do the follow up to see when the part was coming in. I kind of got the run around for 3.5 months and when I finally escalated it to the manager, it was taken care of ASAP. More

went in for oil change. ... things were added that I didn't ask for. Oil additive? I assume you are using cheap oil if now you're adding an additive and charging customers fo ... things were added that I didn't ask for. Oil additive? I assume you are using cheap oil if now you're adding an additive and charging customers for it. I was not given the multipoint inspection either. Paid way too much for an oil change. More

Took me in on arrival - looked, assessed, and repaired my vehicle. Would like to make them my preferred dealer and service of choice but distance and traffic doesn't allow. vehicle. Would like to make them my preferred dealer and service of choice but distance and traffic doesn't allow. More

A very excellent car dealership place to go I would recommend anyone to go to Jim Butler's for a car or truck recommend anyone to go to Jim Butler's for a car or truck More

Jim butler Chevrolet provides excellent service, friendly staff and I’m confident in their repairs. staff and I’m confident in their repairs. More

Did wait long after my oil change, wheel alignment and tire rotation. Got a call when it was ready tire rotation. Got a call when it was ready More

Everything went smooth. Dropped me back off at work and picked me up when done. Dropped me back off at work and picked me up when done. More

I waited 2. 5 hours for an oil change and tire rotation even though I had an appointment. An oil additive was used without asking my permission and without refer 5 hours for an oil change and tire rotation even though I had an appointment. An oil additive was used without asking my permission and without reference to any requirement in the owner's manual. My locking Lugnut key was not returned, and I had to make several phone calls and wait until Monday as my work was done on a Friday and then I had to go back to the dealership to pick it up. More

Good customer from Servive Department. From making the appointment, being greeted on arrival, service adviser (Kim) to the cashier and handed the keys. From making the appointment, being greeted on arrival, service adviser (Kim) to the cashier and handed the keys. More

Appointment means meeting with Service Advisor, leaving car for 3 to 4 days before actual work begins. That works well for dealer, but not customer focused. car for 3 to 4 days before actual work begins. That works well for dealer, but not customer focused. More