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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,221 Reviews

4,221 Reviews of Jim Butler Chevrolet - Service Center

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February 26, 2025

you've sent me 12 emails on how i would rate you so far. so congratulations on receiving your 1 star review. Jesus Crist quit contacting me. 5 days is enough More

by rcasteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize to for the excessive emails. I have requested that your email be removed from our system. If you wish to further discuss this concern, please reach out to our sales manager directly at 636-208-6033.

February 25, 2025

Kim Hausmann is always so extremely helpful and very knowledgeable. She is friendly and her follow-up is excellent. More

by sunshinehr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

This is my favorite location. I worked with Kim and she is awesome! I would definitely recommend this location because they have THE BEST customer service! More

by juinitaperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 24, 2025

One of the best buying experiences I've ever had. Was very easy. I wasn't pushed or guilted into buying any extras, and my salesmen Tyler was very knowledgeable. Great experience and have already tol More

by blitz21sevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lang, Joe
Feb 27, 2025 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

February 24, 2025

Service was great, Kim Hausmann was great to work with and very helpful. She was able to work me thru some setting I did not know how to change. Thank You, I will use JBC SERVICE again. Dave More

by dparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 24, 2025

Excellent customer service, friendly staff, smooth process, great prices, professional, reliable, helpful, knowledgeable, trustworthy, efficient, welcoming, accommodating, responsive, hassle free, out More

by jessija14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxx, man
Feb 27, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 22, 2025

This was our 1st time buying from thus dealership. So far we are pleased with our jeep. We needed a I owe you fix and our inspections done since these weren't current at the sale Only frustration More

by jamiealvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian white
Feb 27, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 22, 2025

Got me in on time, did what was needed competently and professionally & was back out that morning. More

by samg_klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

They were very helpful in letting me drop off my vehicle the day before to accommodate being able to get to work the next day and not having to use time off. Very flexible people and are willing to work aro More

by rabbid4521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 20, 2025

took 9 days to put a purge pump in when I arrived to pick up my vehicle I still had to wait 40 minutes for the tech to finish the work More

by brkeyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph
Feb 23, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. Additionally, we are confused because your vehicle should have been ready before you were called for it to be ready. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

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