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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,304 Reviews

4,304 Reviews of Jim Butler Chevrolet - Service Center

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May 23, 2025

Very knowledgeable and helpful staff. Worked to resolve and answer every concern and question i had. My first corvette purchase has been great. More

by wink1707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 23, 2025

Out standing service and follow through! Kim went the extra miles and provide excellent service. Very pleased! More

by KARONHARFST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

Staff was very efficient and helpful. Right on schedule. Got me in and out performing all service required. More

by springs1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 20, 2025

Rodney came out during rain to assist me with the selection and purchase of a new truck. Quick, no hassle trade-in process. First service was timely and efficient More

by plthaggard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 18, 2025

Good Service and Honesty. The service center with the employees were all polite and willing to help. More

by billgutweilerphoto
Recommend Dealer
Yes
Employees Worked With
Bill
May 23, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 18, 2025

I dropped the car off before I left for vacation. IT got done and they let me keep the car there until I came back. More

by bigrok33
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 16, 2025

I have always received great service at Jim Butler and this is why I continue to service my vehicle there. More

by Ltucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 16, 2025

We dropped our car off on a Sunday evening to have a "shift to park" message checked. It turned out our car needed a new "shift to park" sensor. It too 9 days to do this!! 7 weekdays. Unacceptable. More

by Paul and Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your review. We apologize that your experience did not live up to your expectations. It appears that your vehicle was waiting on parts. Your repair order states that Jim Butler Chevrolet is not responsible for unavailable parts. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

May 16, 2025

Our experience was very pleasant, the guys we dealt with were excellent and knew their jobs well ( Michael, Tj & I'm sorry I don't remember the guys name we signed paperwork with). They explained everything More

by mamad545
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taylor
May 19, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2025

Very pleasant experience , prompt service and was finished ahead of time. Planning to return the next time. More

by imaamx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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