Jim Butler Chevrolet - Service Center

First Class Service Center They always treat you like you're their only customer. Very polite, friendly, and explain everything they are going to do in detail. Also, about how They always treat you like you're their only customer. Very polite, friendly, and explain everything they are going to do in detail. Also, about how long it will take, and they are usually right about that. They just fixed a recall for me, and they even cleaned my car. Service center is comfortable, with bottled water, coffee and donuts available. Always have a positive experience at Jim Butler's. More

Service was awesome as usual. Always friendly, excellent service. The service team addressed all my concerns promptly and with the professionalism I have become accustomed to. My Always friendly, excellent service. The service team addressed all my concerns promptly and with the professionalism I have become accustomed to. My Silverados have been taken care of by Jim Butler for 10 years. More

Maintenance check up Going to Butler Chevrolet for my car’s maintenance and service work is worth the drive. Living in Kirkwood mo I’ve got lots of options for getting my Going to Butler Chevrolet for my car’s maintenance and service work is worth the drive. Living in Kirkwood mo I’ve got lots of options for getting my car serviced. Why I go to Butler is simple, they don’t hassle me with stuff my car doesn’t need, they’re quick, and flexible if I’m running late or have to change my appointment time. I’ve noticed that the service department . snd other dept. work together so your visit goes without an issue. I can’t say enough good things about the ease and outstanding service Butler Chevrolet provides. More

not happy I had a recall notice. I made an appointment for repair. The repair took several hours. Got my vehicle and one of the technicians did not tighten some I had a recall notice. I made an appointment for repair. The repair took several hours. Got my vehicle and one of the technicians did not tighten something to do with the repair and we had to go back and get it looked at. We were told they had to order the part and to this day we have not gotten a call about the part or repairing what they damaged. More

Overall repair good, however office processes challenging I have taken several of my cars to this dealership. The people are knowledgeable, friendly, and the site is clean. The issue is the process. You ex I have taken several of my cars to this dealership. The people are knowledgeable, friendly, and the site is clean. The issue is the process. You explain the service need online, to the person where you drop the car off and yet again to an advisor who you may need to wait 15-30 min on. The end to end process may fit the dealership needs but if time and efficiency are needs as a customer, which typically they are, then I cannot recommend this service location. It is overdue for process improvement with the needs of the customer being the focus. More

New tires for my 2014 Cruze. I purchased replacement tires for my 2014 Cruze. Everything went very well, and I am very satisfied. I have been a customer since I bought my Cruze u I purchased replacement tires for my 2014 Cruze. Everything went very well, and I am very satisfied. I have been a customer since I bought my Cruze used and will be a return customer. More

BEST PLACE EVER!!!! Jim Butler's services are the best around! From the time that you pull in you get smiling faces! The girls are always welcoming you as you pull in to Jim Butler's services are the best around! From the time that you pull in you get smiling faces! The girls are always welcoming you as you pull in to the garage. I love you get the option to wait on you vehicle or they offer one of their shuttles to drive you where you need to go and will also pick you up! (something that I like personally!) All service people at their computers that get you checked in and get what you need are always nice! This staff is very informative about questions that you have or even a concern about something if you have it! I highly recommend everyone to take their vehicles to Jim Butler's service department! More

Service at Jim Butler Always a positive experience at Jim Butler. Friendly service advisors. Work is done right. Highly reccomend to family and friends. Keep up the good wo Always a positive experience at Jim Butler. Friendly service advisors. Work is done right. Highly reccomend to family and friends. Keep up the good work. :) More

Warranty work and some body damage. Kim assisted me with my repairs from beginning to end. Her attention to customer satisfaction is excellent. She truly valued my concerns and and the Kim assisted me with my repairs from beginning to end. Her attention to customer satisfaction is excellent. She truly valued my concerns and and they were addressed in a timely fashion. More