Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,162 Reviews

4,162 Reviews of Jim Butler Chevrolet - Service Center

Sort by
August 07, 2018

Excellent Everyone is always so professional and efficient, they truly value my time. Kim provides me with all necessary maintenance info regarding my vehicle. More

by moore_g8420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much! You're awesome! We're very glad that our team, especially Kim, was able to show how much we value your time and business. We look forward to seeing you next time!

August 06, 2018

Quick, simple, Thorough. In for a oil change and tire rotation. Quick and easy process. Staff is very attentive and makes sure that everything is completed to my satisfaction More

by Rob 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen, Dalton Kiley
Aug 07, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review, Rob13! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you in the future!

August 02, 2018

Professional I always have a good experience when I take my car in for service and the communication with staff is excellent. I only take my vehicle to Jim Butler More

by gigi2eb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 02, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your repeat business! We look forward to working with you again in the future!

August 02, 2018

Quick Service Out before estimated time 😃 This made me very happy. Waiting room was clean and there was coffee and water to drink. Plenty of seats too. More

by barbnpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 02, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're very happy that you're happy! :D

August 02, 2018

Rudeness The initial person that greeted me ,i found her to be rude in her demeanor, didn't like being put to work asking me to tag my keys put paper mat cover More

by william_t7406
Recommend Dealer
No
Employees Worked With
Aug 03, 2018 -

Jim Butler Chevrolet responded

Thank you for taking the time to speak with me regarding this situation. We highly value our customers' time and business! We want every customer to know how important they are to us. We appreciate that you are willing to give us an opportunity to improve and look forward to working with you in the future.

July 31, 2018

Frustrating! The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first pers More

by Theresa35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We have such a high volume that things can get a little crazy in our service department at times! We appreciate your understanding with that process. We always want to make sure to get our customers' approval on any work we do, including services normally packaged together. We appreciate your business!

July 31, 2018

Concerned, courtious ,efficient, prompt, knowable Impressed with overall personell, very e,ffi iet and knowable. From out of town and had battery issues. Will highly recommend your dealership. I may r More

by bschabbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't re all personel, but very knowable
Jul 31, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you for your business and your feedback! We sincerely appreciate your recommendation!

July 31, 2018

Fast, efficient, and friendly Making an appointment online was easy and readily available. My car was taken in as soon as I arrived for the appointment. Everyone I dealt with had a More

by bcforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Jul 31, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your business! We strive to provide an excellent service experience for our customers and we're glad that shows!

July 31, 2018

Friendly staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this deale More

by pkbadavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're glad everything went great for your sales experience! We appreciate your recommendation and look forward to working with you again in the future!

July 31, 2018

Good as alwasy We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchas More

by rmarty6046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier, Scott Johnson
Aug 01, 2018 -

Jim Butler Chevrolet responded

First of all, thank you for your repeat business with Jim Butler Chevy! Secondly, on behalf of all of the employees here; we can't express in words how grateful we are for your fantastic feedback about both Scott in sales and your overall sales experience. Lastly, we hope you enjoy your new Expresso Metallic Trax for many years to come!

...
409
...