Jim Butler Chevrolet - Service Center

Great Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! More

Well, the final result was disappointing. So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up proper So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up properly. This time, it was an accessory that was not tightened down and two screws in the headliner that were left in the seat and not put into their proper holes. SO, I tightened the accessory down and installed the screws. It's the last 5% folks... More

service work The wait time was extremely reasonable and everyone was helpful and very friendly! I will definitely keep making my appointments through jim butler se The wait time was extremely reasonable and everyone was helpful and very friendly! I will definitely keep making my appointments through jim butler service department! More

Oil change Dalton is a excellent service advisor and always professional. Butler is the only dealership that takes care of our vehicles,.and this is because of D Dalton is a excellent service advisor and always professional. Butler is the only dealership that takes care of our vehicles,.and this is because of Dalton Kiley . More

The employees are very nice I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley hel I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley helped me and got the job done. My wife and I also looked at a Tahoe and fuzz was happy to show it to us and gave all the info we was after and wasn’t pushy. I like that in a salesman. We are torn about buying another vehicle for Jim Butler because of when we bought out 2016 2500 hd there were some things that were supposed to be taken care of but seemed to be forgotten about. More

FREAKIN AWESOME I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into the service bay. They called me 20 minuets early than what I expected my vehicle to be done the service was fast friendly and a big thank you to the service at Jim Freakin Butler More

Fixed the first time Overall, the communication was very good. They service department did exactly what they said they would do. The repair was completed correctly the f Overall, the communication was very good. They service department did exactly what they said they would do. The repair was completed correctly the first time. The only disappointing thing was that we had an appointment for a Wednesday, but the service department was behind and the vehicle wasn't touched until Friday. They kept us up to date on timing but it was very inconvenient to be without our vehicle for that many days. More

Didn't have to wait a week for an appointment! The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire r The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire repair and sensor calibration. More

car repairs For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the car needed it.I got half way home and had to be towed back to the dealership.Last week I got my oil changed,went outside to leave and there was a big chip in the door handle.It was fixed at no charge to me.But that was 4 trips to the dealership.Every time I come there for service, I have to return.Doug Kircher was very helpful.Every one there that I talked to was very sorry about the trouble. But this is getting old.If I have this again I will take my car some where else. More

3 Tries is the Charm It took 3 visits, but Dalton got our truck cover lock installed correctly this time because the previous 2 locks were defective. Dalton deserves 5 st It took 3 visits, but Dalton got our truck cover lock installed correctly this time because the previous 2 locks were defective. Dalton deserves 5 stars. Alex the manager helped us get the tonneau cover (another whole problem) but ignored us and wouldn’t answer our calls when we discovered defective locks had been installed on the cover TWICE! Thank you, Dalton, for your persistence and getting the job done! You are an asset to the service department. More