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4,005 Reviews of Jim Butler Chevrolet - Service Center
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September 14, 2024
Slow and uncommunicative like survey rather tiresome. I am too old to sit for a long time for a task that is routine and usually take 45 minutes. I am too old to sit for a long time for a task that is routine and usually take 45 minutes. More
by jeo
Verified CustomerEmployees Worked With
Nope nonamecalling
September 14, 2024
I’ve went here ever since I bought this car. I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took m I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took my name& number so I could be called back, after a week now, I have not been called back…I have a few other issues also. More
by karenm…
Employees Worked With
Dalton Kiley(111)
September 13, 2024
Dropped SUV off for engine service, service center had the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. More
by THOMASMWELBY
Employees Worked With
September 13, 2024
Not happy with my purchase with Jim butler. It has been to the service center twice and I'll be calling again for the same issues. Brian just says what you want to hear to get you to buy a car. It has been to the service center twice and I'll be calling again for the same issues. Brian just says what you want to hear to get you to buy a car. Once the paperwork is done he washes his hands of you. He doesn't keep his word at all. My mom and grandmother just bought vehicles. He did them the same way. WE WILL NOT BE BACK. More
by amikel1988
September 13, 2024
Wait time great. Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too. Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too. More
by pat.gang19
Employees Worked With
September 13, 2024
I had no issues at all everything went very well staff was very helpful also was very helpful also More
by sbanderman
Employees Worked With
September 13, 2024
They put parts in that were not necessary. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. More
by kesterscott15
Employees Worked With
September 13, 2024
Brought my car in for a recall repair. Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversati Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversation was because I called looking for an update on the status of my vehicle. More
by tttstl
Employees Worked With
Raymond
September 12, 2024
September 11, 2024
This review is for the service department. I have to rewrite this review, because Jim Butler had my original review removed somehow. The gist of it is that I came to them with a car that I had I have to rewrite this review, because Jim Butler had my original review removed somehow. The gist of it is that I came to them with a car that I had bought from them, and it had a flat tire, but the tires had self-sealing technology. Jim Butler lied and tried to force me to buy a brand new tire because they didn't want to just patch the hole. I managed to get it patched, thankfully, by visiting a different tire shop. It's clear that Jim Butler will do anything to jack up the price of service. More
by coolfizzin
