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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,217 Reviews

4,217 Reviews of Jim Butler Chevrolet - Service Center

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March 03, 2025

She is fantastic -very friendly,through, sincere and honest.I would definately come back to get my car serviced here. More

by kohlsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

All good! Service department was extremly professional and helpful. I will use this dealer again for service. More

by Jim_ashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 01, 2025

Not only were repairs ridiculously expensive, but there was no communication. One part was on back order (which I do understand this happens) But I had to be the one calling to check on status. I did not More

by American Dent Removal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton Kiley
Mar 06, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your concerns, please reach out to our service manager directly at 314-274-1687.

March 01, 2025

Had me waiting all day for a detail, told me 3 hours. come to find out they wanted me to come back next day.after waiting 5 hours. Talk about a waste of a day, for someone owning a business. More

by antonio_alu
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oz was fantastic
Mar 06, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know how we can do better. We apologize for the inconvenience. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-208-6033.

February 28, 2025

Not sure how many of these customer service inquiries I came be sent to answer. It’s all fine More

by elfieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. We hope to be of service to you in the future. We hope to see you soon!

February 26, 2025

you've sent me 12 emails on how i would rate you so far. so congratulations on receiving your 1 star review. Jesus Crist quit contacting me. 5 days is enough More

by rcasteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize to for the excessive emails. I have requested that your email be removed from our system. If you wish to further discuss this concern, please reach out to our sales manager directly at 636-208-6033.

February 25, 2025

Kim Hausmann is always so extremely helpful and very knowledgeable. She is friendly and her follow-up is excellent. More

by sunshinehr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

This is my favorite location. I worked with Kim and she is awesome! I would definitely recommend this location because they have THE BEST customer service! More

by juinitaperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 24, 2025

One of the best buying experiences I've ever had. Was very easy. I wasn't pushed or guilted into buying any extras, and my salesmen Tyler was very knowledgeable. Great experience and have already tol More

by blitz21sevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lang, Joe
Feb 27, 2025 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

February 24, 2025

Service was great, Kim Hausmann was great to work with and very helpful. She was able to work me thru some setting I did not know how to change. Thank You, I will use JBC SERVICE again. Dave More

by dparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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