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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,121 Reviews

4,122 Reviews of Jim Butler Chevrolet - Service Center

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September 25, 2018

Great Just went in for oil change didnt have wait all day like some of the other places great service thanks for all your help with car More

by bouncin4curly02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Sep 25, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear your service experience was fast and easy! We look forward to seeing you again next time!

September 25, 2018

Quick and Easy I called ahead to service my vehicle and I knew I would need a rental. I pulled into the service and center and they had me out with my rental in no t More

by Sarah Askins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Sep 25, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We work hard to provide a fast and easy experience that goes above and beyond customer expectations and we're very glad to hear that we hit the mark for your visit with us! We look forward to seeing you next time!

September 24, 2018

They Care JMB Chevrolet really cares about my satisfaction with my car & the service I receive. Kim in the service dept. is especially thorough & follow up. Eve More

by cecehairdoll
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brewer
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad that our whole tea came together to make sure you had an exceptional experience with us! We look forward to working with you again in the future!

September 24, 2018

Very concerned to get it fixed right the first time. Always great service and friendly staff. We have purchased 3 vehicles from dealership and highly recommend to friends and family. Keep up the great More

by brendaswofford5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review, repeat business, and the recommendation, Brenda! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

September 24, 2018

Second time was the charm My truck battery wasn't holding a charge so I made a service appointment as I haven't reached the limit on my bumper to bumper warranty. I took my tru More

by droc59hynz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your thoughtful feedback. We are very thankful to have loyal customers like you! We do appreciate your understanding that we had an off day and apologize for not doing a full replacement of the battery the first time. We're happy to hear that everything is going well now and we hope your next fishing trip goes off without a hitch! Safe travels and see you next time.

September 24, 2018

Kim is the greatest Kim is great tries to make you happy offers you coffee and donuts visits you while you are waiting and sends an email when your work is completed More

by garyrtuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Gary. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

September 24, 2018

Had clear coat application on car Clear coat looks good,I would recommend it. Car looked great for a cruze,got it for fuel mileage.people at the dealer ship are professionals I was de More

by barrkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear that everything went well for your visit with us and we hope to working with you again in the future!

September 24, 2018

Multiple trips for same issue Turns out they didnt notice in the four or five previous fixes that a clip was missing to hold carpet in place. Wont purchase there again. 3 purchases More

by dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Melissa Perez, Dalton Kiley
Sep 25, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Pam. We're sorry you feel this way. While we did add the clip this time, it was an addition, not something that was necessarily missing. We hope that this fixes the manufacture defect that we have worked so hard to help you with, even though GM had not yet found a solution. Safe travels.

September 22, 2018

Great experience at JBC Kim In the service department is awesome to work with! Very convenient to get in, have an oil change & tire rotation while I waited. Quick and effic More

by bwethington85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words, Bob! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

September 21, 2018

Great Made appointment- just basic service - oil change. On time great service representative in Kim H. Kim is always pleasant and makes it easy to go back. More

by Lltarr1585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Kim was able to ensure that you had such a great experience with us. We look forward to seeing you again next time!

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