Jim Butler Chevrolet - Service Center

Great Servicr Mike Johnson went to bat for me. He kept me posted & got repairs approved by my extended warranty. He kept me updated during the servicr visit. Mike Johnson went to bat for me. He kept me posted & got repairs approved by my extended warranty. He kept me updated during the servicr visit. More

Oil change and rotation I was able to get in and out of the dealership service area in about 90 minutes. They also were able to arrange for a warranty service on my tire that I was able to get in and out of the dealership service area in about 90 minutes. They also were able to arrange for a warranty service on my tire that was purchased from the dealership service department More

Service Normal scheduled service oil, tire rotation, recall notice program the computer. Drive in the service bay take my name pull the paper work, talk too t Normal scheduled service oil, tire rotation, recall notice program the computer. Drive in the service bay take my name pull the paper work, talk too the service advisor. Offered me a rental car too use will they did the work on mine. Friendly people too deal with. More

Poor customer service I had the worst experience at this dealership. Sold me a bad car and no one will help. Managers don’t respond as well. Service department is useless. I had the worst experience at this dealership. Sold me a bad car and no one will help. Managers don’t respond as well. Service department is useless. Would give zero stars if I could. More

Went in for an oil change Honestly a pretty good experience. Went in, dropped the car off and everything was handled quick and professionally without trying to sell me a hundr Honestly a pretty good experience. Went in, dropped the car off and everything was handled quick and professionally without trying to sell me a hundred extra services on my way out. Which is always refreshing. More

Engine Diagnostica and Oil Change - 2 Days? Made an APPOINTMENT for service when engine light came on. But since I dropped the car off and did not actually wait in the waiting room I guess my A Made an APPOINTMENT for service when engine light came on. But since I dropped the car off and did not actually wait in the waiting room I guess my APPOINTMENT was not honored, and they kept bumping my car down the line in favor of the folks who were in the waiting room. I did not hear from my service rep until the end of the day when he explained that they were really swamped and a couple guys were sick and that they were not able to complete a diagnostic and oil change an needed to keep my car for a 2nd day. I guess I am glad I did not go in for a more significant repair, not sure how long that would have taken. So I guess the next time I will have to wait in the waiting room to make sure that I am able to get someone to look at my car more or less around the time of my APPOINTMENT, and not take 2 days for something that should not take more than 2 hours. More

Truck service -recall Just like Tony the Tiger 🐅 GREATTTTT Coffee and donuts 🍩 are wonderful especially when there early in the am. It is a pleasure working with Kim F Just like Tony the Tiger 🐅 GREATTTTT Coffee and donuts 🍩 are wonderful especially when there early in the am. It is a pleasure working with Kim Fantastic employee More

Why even make appointment 3rd time in a row my bill had been messed up, also took 45 mins to get checked in after appointment hr. I come there for the service from people knowi 3rd time in a row my bill had been messed up, also took 45 mins to get checked in after appointment hr. I come there for the service from people knowing what there doing. Going to be a time I go to Elco if it happens again. More

Fantastic Lucas Thorpe was outstanding he answered any questions that I had and made sure I drove off the lot happy. I will make sure to bring you guys more bu Lucas Thorpe was outstanding he answered any questions that I had and made sure I drove off the lot happy. I will make sure to bring you guys more business in the future thank you. More

Very easy It was a painless experience from the time I dropped my vehicle off till the time I picked it up. Everyone was friendly and helpful It was a painless experience from the time I dropped my vehicle off till the time I picked it up. Everyone was friendly and helpful More