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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,123 Reviews

4,123 Reviews of Jim Butler Chevrolet - Service Center

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October 05, 2018

In and out oil change Dealership is awesome to do business with. DOUG was excellent as usual. I ask questions about how long it will take and get straight answers not str More

by cedarburg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG K
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind feedback! We're so glad to hear that Doug took great care of you and had great communication for your service. We look forward to working with you next time!

October 05, 2018

Recall on Chevy trailblazer Jim Butler and the workers made my experience very easy. Doug was great and they were very fast on getting my vehicle fixed and back to me More

by jeremycardwell1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you loved our service department team and we can’t wait to have you back at the dealership! Safe travels!

October 05, 2018

Present experience. Check in was very efficient. Very polite and friendly staff. The wait for the service work was not long at all. Over all it was a great experience wi More

by jamesfish67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 05, 2018

Car repair Head light was broken took it in and got my car back two days later. The service people were great and worked around my schedule. More

by jeffreypauk45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad that everything went great for your service experience with us! We look forward to working with you next time!

October 05, 2018

Love them They are always so nice there. Never takes as long as they say it will. Such a friendly staff. So courteous. Always take great car of my car. More

by samanthamckeever1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Oct 08, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that shows through. We're always here to help!

October 04, 2018

Oil change and tire rotation I was there for my 5000 mile oil change and tire rotation . I am not an employee or related to any employee of Jim Butler Chevrolet. The staff was More

by kkoerper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 04, 2018

Inspection We have been coming to Jim Butler to have our vehicles taken care of for several years and we are very satisfied with the service there. We keep comin More

by redvet62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky to have her on our team and for customers like you. We look forward to working with you again in the future!

October 04, 2018

Quick! I was able to stop in during lunch - the staff was super helpful and had me in and in NO time! Definitively will be going back. More

by jessimarie618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Oct 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. We're glad to hear that we were able to get you taken care of quickly and easily! See you next time!

October 04, 2018

Tire and tps sensors job I had a great experience the day of the install. Three days later the sensors light came back on. I called and left a message for the service departme More

by kerrykline5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Oct 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Kerry. What vehicle are you referring to getting work done on? It looks like the most recent time you were here was on 9/6 for the 2018 Impala, but I want to make sure we are addressing the correct advisor. Is this the visit you are referring to?

October 04, 2018

Engine light on They gave fast and friendly service. They were able to get me in the next morning after calling in the afternoon the previous day. Very satisfied. More

by fendog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

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