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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,008 Reviews
Call Service Center (636) 349-3222

4,008 Reviews of Jim Butler Chevrolet - Service Center

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February 01, 2024

Took a few to get in but once in they explained what was going in. More

by Niko101385
Recommend Dealer
Yes
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Feb 03, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

It was all good Kim was wonderful & I didn't have to wait 2-3 hours More

by welkergladys77
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hausmann
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Jul 16, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

January 31, 2024

My vehicle was there for repair from 11/28 until 1/26 with not enough communication as to what was going on and taking so long. More

by michael.harris0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton
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Feb 02, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Our records indicate that we were waiting for parts that were on back order. Our records also indicate that you were updated weekly on the progress of your vehicle with us. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

January 31, 2024

Always have had a good experience with Jim Butler, never had any issues with them. More

by itjjones1
Recommend Dealer
Yes
Employees Worked With
Bill in service
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Feb 02, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

January 30, 2024

Excellent job, very detailed. We were able to find what we wanted and the price we were looking for. More

by brian.jennewein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! We look forward to your next visit! Take care!

January 29, 2024

The Service Dept was great. My Service Advisor was Kim Hausmann. She was very professional and helpful. I also needed to get something in the parts department. Nick and I' More

by myrtle0727
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Huber, Service Chris in the Office Both girls friendly & helpful
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Jan 31, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

January 29, 2024

He was a great experience. I was taken care of as soon as I walked in the door and they were really on top of giving me updates and everything was great. More

by Truemansplace
Recommend Dealer
Yes
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Jan 31, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 25, 2024

I purchased a 2024 Chevy Trax in October. Carmats were not available. It is now close to the end of January and no mats that are included with the price of the vehicle. Due to all the salt an More

by micheledmraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Jan 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We would like for you to reach out to our general sales manager, Tim to discuss solutions for your concerns. He can be reached at trhame@jimbutlerchevrolet.com.

January 25, 2024

everyone in the service dept was professional, efficient and friendly. I cintinue to use this dept for those reasons. More

by mrinnocent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 24, 2024

The prices are so inflated and the staff members were rude and unfriendly. I will not be returning. More

by dennisl06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Jan 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

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