Jim Butler Chevrolet - Service Center

Absolute great customer service, very professional and welcoming. The team did a phenomenal job servicing my vehicle. My car already drove smooth and you could still tell a difference after they did the m welcoming. The team did a phenomenal job servicing my vehicle. My car already drove smooth and you could still tell a difference after they did the maintenance on it. More

Service was worse that one star. Came in for an emissions test on a used vehicle I purchased thru Jim Butler and the technicians printed out emissions tests with the wrong vehicle i Came in for an emissions test on a used vehicle I purchased thru Jim Butler and the technicians printed out emissions tests with the wrong vehicle information not once but twice. Totaling over 2 hours of my time even though I had an appointment for said test. The third time they tried to get it right the machine suddenly wasn’t working right and the test was unable to be performed again. Ended up getting the test done outside of Jim Butler even though you all were required to provide me with a passed emissions with the vehicle purchase just to simply not have to deal with the incompetence. After this being the third vehicle my family has purchased from Jim Butler I can honestly say we will unfortunately not be back. More

Not happy with how things were this time around. I feel they owe me something for how my car was NOT fixed in the least. Yes things did get fixed but what I brought it in for was NOT. I should NOT h I feel they owe me something for how my car was NOT fixed in the least. Yes things did get fixed but what I brought it in for was NOT. I should NOT have had to test drive my own car either!!! Just not happy with the service dept this time around. Dalton has been very helpful and I do appreciate that. More

Everything went well, it was a recall. Had my truck back that afternoon Had a great experience with the service representative Had my truck back that afternoon Had a great experience with the service representative More

Everything was on time and went well. No complaints! Everyone was nice and very professional! No complaints! Everyone was nice and very professional! More

Prompt, efficient, knowledgeable, friendly they do a great job and do what they say they are going to do great job and do what they say they are going to do More

Communication was lacking and repair took several days longer than stated. I will not be using this repair center again. longer than stated. I will not be using this repair center again. More

Dale was so diligent at helping us straight out some confusion. I appreciate his effort going above and beyond! confusion. I appreciate his effort going above and beyond! More

Great experience, Wyatt in the service department provided excellent customer service. He called me with updates during my service and the truck was ready exactly when he promised. His estimate on th provided excellent customer service. He called me with updates during my service and the truck was ready exactly when he promised. His estimate on the total repair cost was spot on. Overall I'm extremely happy the service provided. More

Tyler Lang my salesmen was the total package for his wise help an great personality help an great personality More