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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,111 Reviews
Call Service Center (636) 349-3222

4,111 Reviews of Jim Butler Chevrolet - Service Center

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April 12, 2024

Fantastic job. The team was great and everyone was very helpful. I would definitely come back More

by joerafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 12, 2024

I arrived 40 minutes early for my appointment. Safety/emissions was 2.5 hours. Required wiper replacement. Yet wind shield was still dirty. Overcharged for wiper blades 60$. That’s unreasonabl More

by trusler.kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
People not listed
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Apr 16, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time was not properly explained to you. Your appointment time is set aside for you to speak with your service advisor. From there your vehicle waits for the next appropriate service technician. We are diligently working to improve on our customer wait times and we hope that our efforts to improve are evident in future visits.

April 12, 2024

The service was never done. They were late on my appointment for an oil change and I had to leave. More

by WILLIAM.HAMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get the employees names.
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Apr 16, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that we weren't able to make it to your vehicle in time. If you would like to reschedule, please reach out to our BDC.

April 11, 2024

Butler Chevrolet is my go to for service . ., Kim is the BEST in customer service… More

by mlprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 11, 2024

It was a very good experience I was asked several times if everything was going good More

by cory.kutilek
Recommend Dealer
Yes
Employees Worked With
Dan mann
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Apr 16, 2024 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

April 11, 2024

That which I had done, was done properly, in my opinion. Kim is one of the reasons that I stay here instead of another place. More

by jimilover59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2024

Good service. Wait was a little longer than I expected. But in the time frame they said it would be. More

by mikes39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

April 09, 2024

Jim Butler has always been my go to for oil change and tire rotation, they do outstanding job and I get to see the latest new chev’s on the lot and peruse the used car inventory. More

by wmsandkam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Apr 11, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 09, 2024

My first visit and I was very impressed. The safety and emission inspection could not have been any better. Great staff, prompt, courteous, and a comfortable waiting room. More

by sekovacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 09, 2024

My visit was food since I called in with a emergency issue and was told to comw in. More

by lmjmbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Apr 11, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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