4,112 Reviews of Jim Butler Chevrolet - Service Center
The staff at Jim Butler are knowledgeable, courteous, customer friendly with a focus on providing the best service possible for its customers. customer friendly with a focus on providing the best service possible for its customers. More
Was absolutely disappointed with service, took 2 days longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy an longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy and fingerprints everywhere, there was a coupon for a drive thru car wash at local gas station stapled to invoice. Normally I don't complain but I feel as if we were brushed off because it was warranty work. I purchased 2 $60000 trucks from you within the last 2 years and honestly don't know if I'm coming back. More
I would’ve given a rating of two if it had not been for the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I starte the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I started these emails 3 to 4 months ago and still have not heard back. I realize you probably don’t have the suburbans in yet, but could someone please update me on what the situation is? More
I've always had good experiences when dealing with Jim Butler, especially when Kim handles my work. Butler, especially when Kim handles my work. More
Good service with quick turn around times. Scheduling is easy and staff is polite and friendly. Scheduling is easy and staff is polite and friendly. More
Great service always accommodating very pleasant to work with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part of why I keep coming back to Jim Butler More
Kim was excellent when my vehicle was in the shop for service. Afterwards I texted twice and called once with a question but she never responded. I brought my vehicle in for service on a Tuesday after service. Afterwards I texted twice and called once with a question but she never responded. I brought my vehicle in for service on a Tuesday afternoon, my appointment was for Wednesday morning at 7:30. They didn't start working on it until Friday. More