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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,124 Reviews

4,124 Reviews of Jim Butler Chevrolet - Service Center

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June 05, 2024

Kim was very helpful and nice. She kept me up to date as much as possible. Will come see her again. More

by igavric7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

June 05, 2024

Brian rise was an amazing car salesman for me and my family I wished that every sales man was as good as he was and that’s something that could improve there forsure! More

by chevye1964
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ries excellent sales man I give him five stars
Jun 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2024

Normally service is good however, this time I had oil changed and tires rotated aligned. Left the service center to find that car was severly pulling right, had to reschedule to have them fix. Also air p More

by dfaulkenberry
Recommend Dealer
Yes
Employees Worked With
Not sure who service tech was
Jun 05, 2024 -

Jim Butler Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

June 03, 2024

Excellent service The staff Very professional. Will recommend family members and friends. I know my next visit will be the same. More

by margieamerson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 03, 2024

Great to do business with. Great experience from start to finish. From sales to finance everybody was helpful. More

by dustinvoegele
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 03, 2024

very good service, v e r y g o o d s e r v i c e More

by rileysz2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 03, 2024

Kim, our Service Advisor kept us up-dated on a regular basis. We knew we were not forgotten. Jim Butler dealership kept the car and did the required warranted work. The fact that this "part" was on "na More

by pfontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 01, 2024

The girl behind the counter was friendly and helpful . It showed she know her job very well More

by jhyatt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jun 05, 2024 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 01, 2024

I've been a Ford owner for many, many years, but they value, style and size of the 2024 Chevy Trax really changed my mind! I really love my new Chevy! My sales man, Adnan Kahvedzi, was excellent. More

by rlynnmoeckel
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzi
Jun 05, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 31, 2024

Communication with customers about what's going on with their vehicles subpar.. advisors are never at their desks and don't return calls in a timely fashion.. My last 3 experiences were not the best being More

by crmsonlady1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton, Bill, Alicia
Jun 05, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that the communication ball was dropped. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your concerns, please reach out to our service manager directly at 314-274-1687.

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