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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,124 Reviews
Call Service Center (636) 349-3222

4,124 Reviews of Jim Butler Chevrolet - Service Center

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June 12, 2024

The service was AMAZING! We left completely satisfied, with no questions left unanswered. Jonathan and Stacey did a wonderful job. More

by mackenziebrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Osborn
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Jun 14, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 11, 2024

I don't believe I will be patronizing Jim Butler Chevrolet in the future after my experience at my last visit. More

by papahelle58
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I forwarded your information to our service manager and he will be reaching out to you. We look forward to discussing solutions.

June 11, 2024

Very professional, caring, on time. Everyone is polite, nice and makes you feel comfortable. Thanks More

by jdv1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Jun 13, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 10, 2024

Very quick and extremely friendly! Did a great job! I will be returning to this dealer for service. More

by ACLOUSE_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
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Jun 13, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 10, 2024

Matt Vallee was very easy to work with. I found a truck at another dealership and he was able to get the truck and beat their price while giving me a good price for my trade. More

by STLCARDS1992
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Waited nearly three hours for a scheduled oil change and tire rotation. Called after two hours only to be told it was being finished. Waited another 50 minutes to be told it was done and then they parked it More

by royboyjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I forwarded your information to our service manager and he will be reaching out to you. We look forward to discussing solutions.

June 07, 2024

My experience was wonderful. Kim was very accommodating and friendly. Thank you for exceptional customer service. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 06, 2024

Tyler Lang was very knowledgeable about the Silverado, you guys should feel blessed to have him on your team, he has a bright future at jim butler More

by samcastiller
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 06, 2024

Kim kept me informed on the progress of my truck. Kim gave me a shuttle home and picked me up when the truck was ready More

by kkenefick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 05, 2024

Bill the service manager was very nice to deal with. Zach was very knowledgeable and quick to locate the issue with my vehicle More

by gtakmajian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Gaulden
Report | Print
Jun 07, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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