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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,237 Reviews

4,237 Reviews of Jim Butler Chevrolet - Service Center

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March 31, 2023

Chris and the whole team we as professional as ever. Fast and communicative. I had some fluids changed and when I left, there was some smoke. I took it back and the service manager and technician wer More

by individualmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 06, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 31, 2023

They were Efficient, friendly and courteous. Also, Helpful and on time. Courtesy car driver was great. More

by bkjtlj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Apr 06, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2023

Typer was amazing. Definitely recommend. (Even tho he's a Chiefs fan XD) But in seriousness he was great. More

by jakehografe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 30, 2023

Called me to come pick up my car and the issue I bought the car in for was still not fixed so I had to leave my car there again More

by websterranea
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky, Lindsey Chaney
Apr 06, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your review. We apologize that your visit didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) -717-3030.

March 30, 2023

Didn’t return my calls when you said you would. Didn’t fix my car More

by lando228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Apr 06, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your review. We apologize that your visit didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) -717-3030.

March 30, 2023

Jim Butler is a very professional car dealership. The service department has outstandind service techs. More

by aghatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Apr 06, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 29, 2023

Had a great experience with the service team. Great people to deal with as usual. More

by LMEYER1
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 31, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 29, 2023

Tony was extremely helpful when I ordered my Chevy Bolt EV. He called me regularly with status updates and responded quickly to my questions. More

by obriengina
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

March 28, 2023

Quality state of the art facility, kind employees that are knowledgeable and professional only knock was 2 hours for an oil change and tire rotation even with an appointment probably could use a separate More

by degraham60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave your feedback. We apologize that your visit took so long. We are diligently working to improve on our customer wait times. We hope that our efforts to improve are evident in future visits.

March 27, 2023

I really did have a great experience with everyone I was in contact with. Everyone seemed extremely helpful, knowledgeable, and nice. I appreciate the way things were handled in love. This dealership seems More

by jeffeastham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
Mar 29, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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