Jim Butler Chevrolet - Service Center

This has been the most frustrating experience ever. My vehicle has been to the shop THREE times for the same issue, and I am concerned about the vehicle issue continuing after warranty and the response My vehicle has been to the shop THREE times for the same issue, and I am concerned about the vehicle issue continuing after warranty and the response is get an extended warranty. I am going to look into lemon lawyers because no one seems to care. Today I called from 9AM to 4PM about my loaner with no answer yet! Communication is terrible. More

After waiting three weeks for an appointment to have my vehicle, that I purchased from Jim Butler to be serviced. I was contacted that day to confirm my concerns. I was told they were running behind and it vehicle, that I purchased from Jim Butler to be serviced. I was contacted that day to confirm my concerns. I was told they were running behind and it could be two or three days before they would have a diagnostic plan. After seven days I called back and left two messages. The next day I called back and left another message. Couple hours later I got a call letting me know they did have to replace some parts and even though I have the extended warranty which gives me a rental car, there were none available so they would call me when the vehicle was ready. One week later I got a call to come get my vehicle. Two weeks of finding a ride is not pleasant. This has got to be a serious issue with this dealership. More

Dealership was great very helpful took care of me very well would recommend dealership to all my friends well would recommend dealership to all my friends More

Get a 5 service was good time waiting not so good. Yet still get a five star Yet still get a five star More

Very kind & courteous staff! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! More

It is always a positive experience when I bring vehicles in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. More

Kim was great. I was disappointed how bad you guys tried to rip me off with service costs after buying multiple brand new vehicles. You have finally pushed me over I was disappointed how bad you guys tried to rip me off with service costs after buying multiple brand new vehicles. You have finally pushed me over the edge to Ford :) More

Brian did an excellent job. We feel we got exactly what we wanted and he made sure that we did. We were happy to work with him. He's #1 in our book. We feel we got exactly what we wanted and he made sure that we did. We were happy to work with him. He's #1 in our book. More

Great service with my vehicle great prices Will recommend them to other members of my family them to other members of my family More

Our experience was great,normally dread buying a new car because of the chaos. Matt and Joe were great. car because of the chaos. Matt and Joe were great. More