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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,300 Reviews
Call Service Center (636) 349-3222

4,300 Reviews of Jim Butler Chevrolet - Service Center

Sort by
June 30, 2025

Good communication between service advisor. Appreciative of explanation of diagnosis and repair from technician. Car returned clean. More

by Lauren.maurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
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June 30, 2025

aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa More

by bolesmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 28, 2025

It was the first oil change/rotation on my 2025 Silverado. Everything went fine and it was a good experience. Kim is very professional and personable. More

by jplyonsjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 26, 2025

Excellent Experience as always. This was our 3rd vehicle purchase from Jim Butler. Fast and easy. Matt was on it from the beginning and we walked in, test drove and signed. We in a More

by mackrell4
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
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Jun 27, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 26, 2025

Did a great job repairing my truck but it took five days. My warranty gives me a replacement vehicle but they didn't have any available the entire time? I was stuck at home. More

by eastmanyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Dealt with many.
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Jun 27, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 26, 2025

The service was quick and easy. Technician came and got me as soon as my vehicle was ready and went over everything they checked. More

by TNT63123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Jun 27, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2025

Got an appointment when I needed it. Courtesy shuttle was helpful. Work was done on-time. More

by jmcrotty1467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Jun 27, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 25, 2025

Not getting any help with the issues that I'm having with my vehicle. Will never buy a vehicle from this dealership again. More

by Brandon
Recommend Dealer
No
Employees Worked With
Tony Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We hate to hear that you're having issues with your vehicle. We would like the opportunity to look further into your concerns, however, we are unable to do so without a last name not provided on this platform. If you would like us to look further into this concern, please reach out to me directly at toden@jimbutlerchevrolet.com with your full name and VIN.

June 23, 2025

Jim Butler service department is very good easy to work with very helpful and knowledgeable staff I would recommend them to anyone. More

by twhite112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick
Report | Print
Jun 25, 2025 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2025

Mike Breeden was great! He was very helpful and personable. It is good to know he’s part of the service team where I take my car. More

by JROUBIDOUX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Rushit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Breeden
Report | Print
Jun 25, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks for highlighting some of our staff who helped make this such a great experience! Please come see us for any future needs.

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