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Jim Butler Chevrolet
Fenton, MO
6,991 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,991 reviews
August 16, 2023
Service wasn’t great Left all the coverage in my truck twice Sense they had to fix the alignment twice before they got it right The counter people were great though👍 twice Sense they had to fix the alignment twice before they got it right The counter people were great though👍 More
by bradwhelan0
Verified CustomerEmployees Worked With
Helpful August 16, 2023
Worked around my budget and credit with no hesitation. Environment at the dealership was so welcoming. Environment at the dealership was so welcoming. More
by Nicklet
August 15, 2023
Absolutely love Jim butler Chevrolet Brian the salesperson was really good and knew exactly what he was doing and David the finance guy was really good as well and would totally recommend Jim butl salesperson was really good and knew exactly what he was doing and David the finance guy was really good as well and would totally recommend Jim butler to one of my friends. More
by kristentyler1950
Employees Worked With
August 15, 2023
Jeff was very personable and knowledgeable. He took his time to hear what I was looking for and provided me multiple options. Joe in financing was great too! He took his time to hear what I was looking for and provided me multiple options. Joe in financing was great too! More
by ADUMITROV
Employees Worked With
August 15, 2023
the people that work with me where very helpful , nice and have a lot of good people working there and have a lot of good people working there More
by SCAGS1
Employees Worked With
August 14, 2023
Bryan Palmer and Caleb Varney were both awesome to work with for this purchase. I'll gladly be a repeat customer when the time comes. with for this purchase. I'll gladly be a repeat customer when the time comes. More
by dustin.a.lucas84
August 14, 2023
The one-star rating is not so much about the dealership as it is about their financing process. I have a minimum of 830 credit score and only needed to finance 19K. I know that GM does provide financing, s as it is about their financing process. I have a minimum of 830 credit score and only needed to finance 19K. I know that GM does provide financing, so I was very surprised to have the financing done through Bank of America at a rate of 7.85%. Absolute insanity. I was going to tell them to take a hike and go with my credit union on the financing (the CU provides 6% APR), but they had already gone through my old car trade-in and I needed the vehicle. So, I had no choice but to take the outrageous loan and of course am going to refinance even before I make the first payment. I know the dealership gets kickbacks from the banks for every customer they send their way, but guess what...they just lost a customer. Otherwise the sales rep Adnan Kahvedzic was fine. The financing manager is BOB SCHNEIDER. More
by v.nedevski
Employees Worked With
Adnan Kahvedzic, BOB SCHNEIDER
August 13, 2023
This is my second review. The first one was removed by me since they talked me into it and offered a special deal. I spent so much there that they said they would offer me a The first one was removed by me since they talked me into it and offered a special deal. I spent so much there that they said they would offer me a special deal if I remove the first review. Well there was no special deal. They offered me 200.00 on my car, that was not so special. No special on a new car deal either. Just words to get me to remove my first review. There was no issues with the salesperson, just the service dept manager Gene. My first review I talked about how the service was bad, communication problems. They "fixed" my car and gave it back to me after forgetting that they were driving the car back to my work and it was still not fixed. The drove the car in crappy working condition and it was like nothing was wrong. for 175.00 dollars a service hour you would expect perfect service and it done right the first time. Then it got to the point they were fixing other stuff and of course still not working properly. Then after spending all this money, it they said it was the engine and it would cost 6k to do the repair. Of course that was a no way that's going to happen. My passenger window they "fixed" they didn't fix so well too. I went to pick up my car for the last time, they left the drivers window slightly down, so the rain and anything else can get in. My car was completely dead to where a jump would not work. I never had that issue before and had to have it towed. Worst experience with a auto repair place and my mom feels bad for insisting I go to a dealership to get my car fixed by a GM dealership. I do not want any emails or phone calls. As a person on the Autistic Spectrum, I believe I was taken advantage of. I am going to take the Loss on this and just walk away. More
by undertaker_cotn
August 13, 2023
I was taken in on my appointment time and the work was done in a reasonable amount of time as i waited for my vehicle . done in a reasonable amount of time as i waited for my vehicle . More
by rideingsomethingelse
Employees Worked With
August 12, 2023
Great customer service. Everyone we talked to was friendly and courteous. Thank you for the help in getting me into a new vehicle! Everyone we talked to was friendly and courteous. Thank you for the help in getting me into a new vehicle! More
by jnwalker1922
Employees Worked With
Blake Welch, Lindsey Chaney
