Jim Butler Chevrolet

Issues Dealing with the salesman everything went smooth. Gary Houge was a pleasure to work with. Financing at first went well, they worked with me on getting Dealing with the salesman everything went smooth. Gary Houge was a pleasure to work with. Financing at first went well, they worked with me on getting the monthly payment I needed and keeping me in the vehicle I wanted. After that there was a very long process to get my title. After multiple calls to managers asking about the location of my title I was told I would be contacted back with and answer and never once did I get a return phone call. Very unprofessional. After I received my title (a day before temp tags were up) I reviewed the title and it had the incorrect address on it... along with every piece of paper work that came with the sale of my new vehicle. It was fixed promptly after I had returned in person to handle the situation. Overall was not impressed with the management on how they handle customer service. I felt like a number not a customer. More

Very satisfied From start to finish the service department took very good care of me and they was very plural on what they was doing. I would highly recommend them t From start to finish the service department took very good care of me and they was very plural on what they was doing. I would highly recommend them to all my friends. More

Top Notch! Awesome service! Excellent work! Superb overall experience as ALWAYS. I can't help but be pleased. Thank you so very much for all you do. Awesome service! Excellent work! Superb overall experience as ALWAYS. I can't help but be pleased. Thank you so very much for all you do. More

Jim Butler's employees epitomize the car buying experience. If you want to purchase a vehicle and conduct business with the most cordial and professional staff in the field, there is simply no reason to shop an If you want to purchase a vehicle and conduct business with the most cordial and professional staff in the field, there is simply no reason to shop anywhere else. I have purched 4 vehicles from here, and every experience has been exceptional. Whether you engage with sales, finance, or service, the experience is the same, the people are great! Most notably "Fuzz" in sales, Dave in finance, and Tim. It's employees like them that make Jim Butler's reputation, one that continues to draw me to return. Awesome work guys, once again, you have perfected the car buying experience. Thanks! More

Jim Butler treats you like family I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service appointments I am greeted by smiling faces and a welcoming environment. I feel like everyone that works there truly loves their job and providing great customer service. Recently my 2018 Cruze had a factory recall and from the time I was notified of the needed corrective action, to the time the service was performed, was less than a month! I’d recommend buying a car from Jim Butler as it has been a great experience from the start - they took the worry out of the whole experience and continue to be outstanding every time I return. More

Oil change and tire rotation They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. More

Fast and friendly Was very quick and was notified as to what was going on they also had me a rental cal ready. Drop off was even quicker Was very quick and was notified as to what was going on they also had me a rental cal ready. Drop off was even quicker More