Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,689 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,689 reviews

August 24, 2018

V. Good They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle More

by JOHN.DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad that we got your Cadillac taken care of quickly and fixed any hiccups along the way. Thanks for your business and your feedback, John!

August 23, 2018

Great experience buy my new truck Great experience buy my first new vehicle I would recommend to every one I know it was defiantly worth the drive to buy the Butler More

by ben_moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Dave Watkins
Aug 23, 2018 -

Jim Butler Chevrolet responded

Fantastic! We are honored that you chose us to assist you with making your first new truck purchase and very happy that Scott took such great care of you. We look forward to working with you in the future to get your next vehicle and beyond! Safe travels!

August 23, 2018

Not happy at this time Our truck is sluggish upon take off and they keep making excuses and we feel they are brushing us off, like we are imagining the issues. More

by JANDLLENHARDT
Friendliness
Recommend Dealer
No
Employees Worked With
Dalton Kiley
Aug 28, 2018 -

Jim Butler Chevrolet responded

Thank you for speaking with me regarding this matter and working towards a solution. While our technicians had found that your vehicle is operating normally, we will continue to try to help find an explanation.

Sep 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, John & Laurie. We appreciate you giving us another opportunity to try and get your vehicle to act up for us in a way that isn't normal operating behavior. We hope that this will get the problem addressed (and fixed) once and for all! We're always here to help if you need us.

August 23, 2018

Great customer service. Wouldn't go anywhere else Jim butler is like talking to a family member. They are a great team. Always will be my dealer. They will always have my business More

by SIERRASHUBBY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Simmons
Aug 23, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love and for being a part of the Jim Butler Family!

August 22, 2018

Brian Andrews sold me the car I really wanted! I came to Jim Butler because a friend recommended the dealership. I checked online for the car I wanted and came in. Brian Andrews met me at the doo More

by mindyalcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews , Alex Cox, Chris Brinley
Aug 23, 2018 -

Jim Butler Chevrolet responded

That's awesome, Mindy! We're very happy that you're happy! We're so glad that Brian took great care of you from start to finish, with a no-pressure approach that worked for you. Congratulations on your dream car! We look forward to working with you in the future. Safe travels!

August 22, 2018

Excellent 😍 Best Service ever😍thanks.. I would give 10 stars...Tyler Forbus...I would definitely recommend. I am very thankful for all the helped and honesty I r More

by shardae.shannon26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Forbus , Alex Cox
Aug 22, 2018 -

Jim Butler Chevrolet responded

WOW! Thank you for your kind feedback, Shardae! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! We'll make sure Tyler gets the recognition he deserves. Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases! :D

August 22, 2018

Took 2 hours an 10 min to change oil an rotate tires slow Took 2 hours an 10 mins for oil change an tire rotate slow people was nice mike Johnson was great girls in service was great after they got right truc More

by lonniemorris78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Lonnie. We're sorry to hear that your oil change/tire rotation took longer than normal. We totally understand your frustration there. We are constantly working to shorten the wait times for our customers and we know your time is very valuable. That being said, we're thrilled that Mike and the ladies in service made your visit an enjoyable one!

August 22, 2018

2017 Malibu detail Jim Butler Service is awesome! Took my car in for a detail, they shuttled me home, picked me up, my car looks brand new again. Also got a free car was More

by 9fd431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Burns, Dalton Kiley
Aug 22, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for the opportunity to make things right from your previous visit. We're very glad to hear that everything went perfect this time! See you again in the future and safe travels!

August 22, 2018

Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er More

by suttonbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Jim Butler Chevrolet responded

That's great to hear! We're so glad that our team took great care of you, especially Kim and our shuttle driver! We are thrilled that we were able to meet your expectations and look forward to working with you again in the future.

August 22, 2018

Nice experience All of the people I worked with had a lot of knowledge and were able to explain things in great detail. Good experience at dealership! More

by AMYP02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj, Alex Cox
Aug 22, 2018 -

Jim Butler Chevrolet responded

That's great to hear, Amy! We're so glad our knowledgeable staff took the time to make sure to answer any questions or concerns you had! We look forward to working with you again in the future. Safe travels!

...
747
...