Jim Butler Chevrolet

The employees are very nice I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley hel I had to wait awhile in my truck with my 11 month old before talking to a service tech. And didn’t see the tech I normally deal with. Dalton kiley helped me and got the job done. My wife and I also looked at a Tahoe and fuzz was happy to show it to us and gave all the info we was after and wasn’t pushy. I like that in a salesman. We are torn about buying another vehicle for Jim Butler because of when we bought out 2016 2500 hd there were some things that were supposed to be taken care of but seemed to be forgotten about. More

Above and Beyond I will say that buying a car is a very nerve racking experience in general. I knew what I wanted and how much I was willing to spend. The team at Jim I will say that buying a car is a very nerve racking experience in general. I knew what I wanted and how much I was willing to spend. The team at Jim Butler made the experience enjoyable. Going above and beyond when things got long in the tooth. Essentially allowing me to drive the vehicle over the weekend and let me get a feel of what my day to day would be like. The last thing I wanted was to regret my decision to buy a car and find something that would make me not enjoy it. More

FREAKIN AWESOME I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into the service bay. They called me 20 minuets early than what I expected my vehicle to be done the service was fast friendly and a big thank you to the service at Jim Freakin Butler More

Fixed the first time Overall, the communication was very good. They service department did exactly what they said they would do. The repair was completed correctly the f Overall, the communication was very good. They service department did exactly what they said they would do. The repair was completed correctly the first time. The only disappointing thing was that we had an appointment for a Wednesday, but the service department was behind and the vehicle wasn't touched until Friday. They kept us up to date on timing but it was very inconvenient to be without our vehicle for that many days. More

Didn't have to wait a week for an appointment! The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire r The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire repair and sensor calibration. More

car repairs For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the car needed it.I got half way home and had to be towed back to the dealership.Last week I got my oil changed,went outside to leave and there was a big chip in the door handle.It was fixed at no charge to me.But that was 4 trips to the dealership.Every time I come there for service, I have to return.Doug Kircher was very helpful.Every one there that I talked to was very sorry about the trouble. But this is getting old.If I have this again I will take my car some where else. More

3 Tries is the Charm It took 3 visits, but Dalton got our truck cover lock installed correctly this time because the previous 2 locks were defective. Dalton deserves 5 st It took 3 visits, but Dalton got our truck cover lock installed correctly this time because the previous 2 locks were defective. Dalton deserves 5 stars. Alex the manager helped us get the tonneau cover (another whole problem) but ignored us and wouldn’t answer our calls when we discovered defective locks had been installed on the cover TWICE! Thank you, Dalton, for your persistence and getting the job done! You are an asset to the service department. More

awesome service Great service and very caring people From the first call to the reception they did a wonderful job understanding what I needed. Thank you so much Great service and very caring people From the first call to the reception they did a wonderful job understanding what I needed. Thank you so much More

Great service, great truck We traveled approx. two hours from central Illinois for a great deal, great service and a great truck. We talked via internet for a week and were a We traveled approx. two hours from central Illinois for a great deal, great service and a great truck. We talked via internet for a week and were able to set things up to be ready when we arrived. Our trade in amount was fair and the new 2018 Colorado price was better than anywhere in central Illinois. We love the truck and would definitely go back. More

very unstressful I was in and out in no time. very certious gentalman who helped me. Yes I would recamend Jim Butler Auto. Have been her since 2016 and have brought in I was in and out in no time. very certious gentalman who helped me. Yes I would recamend Jim Butler Auto. Have been her since 2016 and have brought in my car for serviecing severa times. Alwas a very nice staff More