Jim Butler Chevrolet

Good as alwasy We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchas We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchase all the way thru to the service department More

Son's first car... great experience!! My son just graduated from college in May, and was making his first new car purchase. I can't say enough about Tyler and the Jim Butler Chevrolet te My son just graduated from college in May, and was making his first new car purchase. I can't say enough about Tyler and the Jim Butler Chevrolet team. They worked with us to get the right car, and payment. I feel like we walked away with a win-win situation (which is not always the case when buying a car). Thanks again Tyler and Patrick for taking care of my son! I would recommend you and the dealership to all my friends and family More

Awesome dealership hassel free. Great service, great deal. Chris Saettele is the best sales person ever. Great place to buy cars would recommend to anyone who is in the market for Great service, great deal. Chris Saettele is the best sales person ever. Great place to buy cars would recommend to anyone who is in the market for a new car. More

Not the fastest service. Shuttle driver was awesome. Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift al Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift also. He was super friendly. My service advisor was a bit short with me and not warm at all. He was fine by rhe time we were done. Considering I waited over 10 minutes for him (he was nowhere to be found) he was a bit cold. Took over 2.5 hours for an oil change and tire rotation. Glad I did not wait there. More

Oil change, tire rotation The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee and bottled water (and donuts) which is nice too. The staff is very apologetic if the service takes longer than expected, but explain everything done to the car and when it might need something in the future. I also get a free car wash every time I go there. I feel like they care about their customers and I would recommend any friends or family to go to Butler. More

Professional Service Center Had our oil changed. Service was professional in every way. Very organized. Exceeded expectations. We dropped our vehicle off and they called when f Had our oil changed. Service was professional in every way. Very organized. Exceeded expectations. We dropped our vehicle off and they called when finished. I liked not having to wait for vehicle while being serviced. More

Stressful Loved Tony Palmer in the beginning, great guy but when I emailed him after I took possession of my vehicle with questions, he never responded to my em Loved Tony Palmer in the beginning, great guy but when I emailed him after I took possession of my vehicle with questions, he never responded to my email. The thing that really bothers me was how the process was done, I told Tony that it was not a done deal till I discussed financing, by then he had the truck washed and ready to go. You know your not suppose to speak bad about people, I will bite my tongue, the finance guy had an attitude when I told him that their interest rate was too high with my great credit. So I went to my bank and got a great interest rate. I came back to the dealership on Monday with the check, handed it to Tony, and we had to wait for the finance guy for over an hour. One of the things which almost squashed the deal was that all the paperwork said that we had a full GM warranty, and this was also advertised on the website, also advertised was the navigation system in the truck, where Tony came to me and said that the truck can not come with the warranty because of the aftermarket radio and navigation system which was advertised. I told Tony that I was very close to telling him to take the truck and sticking it.. The whole process from when I agreed to buy the truck to when I drove it home was about 4 to 5 hours, way too long. More

Great Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! More

Very good customer service all around My car's AC stopped working within 24 hours of purchasing it. I took it in and they fixed the issue and provided a nice car loaner. The car loaner mad My car's AC stopped working within 24 hours of purchasing it. I took it in and they fixed the issue and provided a nice car loaner. The car loaner made a world of difference since I had bunch of errands to run. A great focus on customer service is the sense I got from this dealership. I would recommend this dealership. More

Well, the final result was disappointing. So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up proper So, this is the 2nd time this dealer has worked on something for me, not a warranty item. I continue to find items not completed or wrapped up properly. This time, it was an accessory that was not tightened down and two screws in the headliner that were left in the seat and not put into their proper holes. SO, I tightened the accessory down and installed the screws. It's the last 5% folks... More