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Jim Butler Chevrolet

Fenton, MO

4.2
7,314 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,314 reviews

August 22, 2018

2017 Malibu detail Jim Butler Service is awesome! Took my car in for a detail, they shuttled me home, picked me up, my car looks brand new again. Also got a free car was More

by 9fd431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Burns, Dalton Kiley
Aug 22, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for the opportunity to make things right from your previous visit. We're very glad to hear that everything went perfect this time! See you again in the future and safe travels!

August 22, 2018

Super Robert Mason goes above and beyond to satisfy his customers. He should be given a huge raise! We have purchased 3 vehicles from him !! And will contin More

by maryspurlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Aug 22, 2018 -

Jim Butler Chevrolet responded

Mary, thank you for your great review! We’re so happy you had such an amazing experience with Robert! We'll make sure he gets the recognition he deserves for such a job well done. We can’t wait to have you back at the dealership for your next purchase!

August 22, 2018

2018 Chevy Equinox First time going to Jim Butler and I was impressed! They have deals no one could touch! Got a great deal on our new 2018 Chevy Equinox diesel! More

by ChrisRauch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Aug 22, 2018 -

Jim Butler Chevrolet responded

We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

August 22, 2018

Nice experience All of the people I worked with had a lot of knowledge and were able to explain things in great detail. Good experience at dealership! More

by AMYP02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj, Alex Cox
Aug 22, 2018 -

Jim Butler Chevrolet responded

That's great to hear, Amy! We're so glad our knowledgeable staff took the time to make sure to answer any questions or concerns you had! We look forward to working with you again in the future. Safe travels!

August 22, 2018

Good Service Had a few issues with phone calls. But over all was taken very well of. I would recommend this dealership to my friends and family More

by terrytel4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
Aug 22, 2018 -

Jim Butler Chevrolet responded

Thanks for your feedback, Terry! We are focusing hard on improving our communication with customers throughout the entire dealership. We hope your next visit goes smoother and we are able to really knock your socks off! Until then, please let us know if we can help in any way!

August 22, 2018

Excellent 😍 Best Service ever😍thanks.. I would give 10 stars...Tyler Forbus...I would definitely recommend. I am very thankful for all the helped and honesty I r More

by shardae.shannon26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Forbus , Alex Cox
Aug 22, 2018 -

Jim Butler Chevrolet responded

WOW! Thank you for your kind feedback, Shardae! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! We'll make sure Tyler gets the recognition he deserves. Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases! :D

August 22, 2018

Took 2 hours an 10 min to change oil an rotate tires slow Took 2 hours an 10 mins for oil change an tire rotate slow people was nice mike Johnson was great girls in service was great after they got right truc More

by lonniemorris78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Lonnie. We're sorry to hear that your oil change/tire rotation took longer than normal. We totally understand your frustration there. We are constantly working to shorten the wait times for our customers and we know your time is very valuable. That being said, we're thrilled that Mike and the ladies in service made your visit an enjoyable one!

August 22, 2018

Brian Andrews sold me the car I really wanted! I came to Jim Butler because a friend recommended the dealership. I checked online for the car I wanted and came in. Brian Andrews met me at the doo More

by mindyalcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews , Alex Cox, Chris Brinley
Aug 23, 2018 -

Jim Butler Chevrolet responded

That's awesome, Mindy! We're very happy that you're happy! We're so glad that Brian took great care of you from start to finish, with a no-pressure approach that worked for you. Congratulations on your dream car! We look forward to working with you in the future. Safe travels!

August 21, 2018

Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and More

by DS.HUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We are so glad that you have confidence in our service department and that Kim took such great care of you. We understand your frustrations with the longer than anticipated wait time. It looks like we did several services to your vehicle, including the diagnostic time it took to find out what the roaring noise you brought it in for was coming from. We always want to make sure that our customers' safety is #1 and that we are ensuring that there are not any additional problems that might have been missed. Sometimes this thorough service does take a bit longer.

August 21, 2018

lesson learned would not recommend for safety inspections, invoice is confusing. It would be nice if someone in management could sit down with me and explain why the More

by ranlin70
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Sep 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Lindell. We tried reaching out to you to look at your invoice in detail with you. We hope you got our voicemail and emails. We are always here to help, and, if it would work better for you, you are more than welcome to bring in your invoice to your next visit and we can go over it with you in person. Thanks again.

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