Jim Butler Chevrolet

Warranty work The warranty was honored without any problem. The car had to be kept for parts over the weekend and I was given a new equinox to driver (800 miles on The warranty was honored without any problem. The car had to be kept for parts over the weekend and I was given a new equinox to driver (800 miles on it) at no charge. Doug the service person who took care of scheduling and writing up the problem was very accommodating and made every effort to make my inconvenience a painless experience. Thanks Doug More

V. Good They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle available. More

Not Trustworthy I went to the license bureau to pay the sales tax to put plates on the car. After 40 min. wait my number was called The clerk stated that the emission I went to the license bureau to pay the sales tax to put plates on the car. After 40 min. wait my number was called The clerk stated that the emissions test was over 30 days old. Went back to Butler to get it retested., returned to license bureau and waited another 45 min. to have my number called. Prior to test driving the car I purchased at Butler Chevrolet, I had test driven an identical car at another dealer. They have given me a $20 gift certificate from Phillips Petroleum to test drive a car. I had that certificate placed in the console box in the car I purchased from Butler. A week or so later, I went to Phillips to refuel my car and looked into the console box and the gift certificate was no longer there. I realized that the certificate was taken when I went to Butler to get the re-emission test. Not only they forgot to keep the emission test on the cars they sell but pilfer through your personal belongings in your console box and take something. I had CD's in the console that was not taken but a $20 gift certificate is easily hidden in your pocket. I had informed Butler of this and they where going to look into this and the salesman offered to reimburse me for the $20 gift certificate. So far I have not seen it! More

Great service Issue was resolved quickly and correctly, stayed in touch with us well about status of vehicle repairs. Would return if I need to. No problems. Issue was resolved quickly and correctly, stayed in touch with us well about status of vehicle repairs. Would return if I need to. No problems. More

2014 Corvette Overall knowledge of vehicle was excellent. I’m very happy with the purchase of my first corvette. I have purchased vehicles from this dealership be Overall knowledge of vehicle was excellent. I’m very happy with the purchase of my first corvette. I have purchased vehicles from this dealership before and will continue to do so. More

great service Got my new tires, and the service was great. everything went smoothly , the service was quick and I really appreciate it. Thanks so much to Kayla for Got my new tires, and the service was great. everything went smoothly , the service was quick and I really appreciate it. Thanks so much to Kayla for all her help More

Service General maintenance was preformed on my Traverse, such as oil and lube, tire rotation, air filters were changed. Also I needed the emissions and stat General maintenance was preformed on my Traverse, such as oil and lube, tire rotation, air filters were changed. Also I needed the emissions and state inspection done. Great job! More

Great experience buy my new truck Great experience buy my first new vehicle I would recommend to every one I know it was defiantly worth the drive to buy the Butler Great experience buy my first new vehicle I would recommend to every one I know it was defiantly worth the drive to buy the Butler More

Not happy at this time Our truck is sluggish upon take off and they keep making excuses and we feel they are brushing us off, like we are imagining the issues. Our truck is sluggish upon take off and they keep making excuses and we feel they are brushing us off, like we are imagining the issues. More

Great customer service. Wouldn't go anywhere else Jim butler is like talking to a family member. They are a great team. Always will be my dealer. They will always have my business Jim butler is like talking to a family member. They are a great team. Always will be my dealer. They will always have my business More