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Jim Butler Chevrolet

Fenton, MO

4.2
7,315 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,315 reviews

August 29, 2018

Sale Rep Top Notch. Loan department disappointing. Brian Andrews is the best sales rep we’ve ever had. Would recommend him to anyone and want him again. This is the 2nd time we’ve bought new cars in More

by danr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews, Loan Rep: Female name?, Alex Cox
Aug 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback and thank you for your repeat business. We are very glad that everything went great with Brian, and we agree- he is an asset to the company that we are lucky to have on our team. With regard to your financing experience, we are sorry to hear that portion of your experience has not been a positive one. We have made personnel changes in our financing department and are continuing to work on improving customer experience, wait times, and attitude. If you have any questions regarding your financing or warranties, please contact Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017 to discuss further. We do sincerely appreciate your business and want the whole process to be positive. Thank you again for your feedback so we have the opportunity to improve.

August 28, 2018

Very easy and welcoming. go see tyler he was great had me in a new car before i knew it he even showed me everything about may new car even though he had customers waiting. More

by sandra.page00@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Forbus, Chris Brinley
Aug 28, 2018 -

Jim Butler Chevrolet responded

We're so glad that Tyler took such great care of you during your visit with us! Thank you for your business and you kind recommendation! Congratulations on your new vehicle and we look forward to seeing you next time!

August 28, 2018

Very precise relaxing They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. More

by michelleninness1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sparks, Tom Butler, Melissa Perez, Mike Johnson
Aug 28, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're so glad that you had a great experience with us. We're always here to help! Safe travels!

August 27, 2018

If you need a car see John Zensen at Jim Butler I had a great experience at jim butler Chevrolet. They were patient with my schedule and helped me find the best vehicle for me without any problems. More

by derek.bump24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kelly smith, Alex Cox, John Zensen
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that John got the recognition he deserved. Hope to see you again in the future!

August 27, 2018

proffesional and pleasant. The service was professional and I was kept in the loop through the entire process. I did not come in contact with anyone that was not pleasant. More

by David Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Aug 27, 2018 -

Jim Butler Chevrolet responded

That is great to hear, David! We're so glad that Dalton made sure to have great communication with you during your appointment and that the rest of our team was also kind! Thanks for your feedback and your business!

August 26, 2018

Regular maintenance, Had good service and was done on time, ,sooner than thought personal were great. Will definitely be back. for future services . Vehicle was More

by tomhenleystl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons , Melissa Perez
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We work hard to make sure that our customers are taken care of with excellent customer service, on time, and with the service done right. We're very glad we hit that mark with you! See you next time and safe travels!

August 25, 2018

Service Fast and friendly and really nice people to see and deal with every time I visit their for service and warranty work. Very clean shop More

by chevellle454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! Thanks so much for your 5-star review! We sincerely appreciate your business and we're glad that everything went great! Safe travels!

August 25, 2018

excellent Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment More

by marco751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jim Butler Chevrolet responded

That is so great to hear, marco751! We're so glad that our commitment to our customers' happiness shows through! Thank you for your feedback and for being a part of the Jim Butler Family! Safe travels!

August 25, 2018

Wait time was short and good service. As usual, I received great service and wonderful sales people. I would recommend Jim Butler to anyone. Service was fast and efficient. I'm glad I fou More

by beckyjohnston44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Aug 27, 2018 -

Jim Butler Chevrolet responded

We're glad you found us too, Becky! We're also glad that everything went great for your visit with us and we look forward to working with you again!

August 25, 2018

Car Repair Doug was very helpful and informative. They identified the issues quickly and had us in a rental car when it was determined it would take a few days t More

by KyleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! Doug and the rest of our team really does care about our customers and want to make sure every experience is the best it can be! We're glad that we were able to hit that mark with your visit. See you next time! Safe travels!

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