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Jim Butler Chevrolet

Fenton, MO

4.2
7,287 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,287 reviews

August 25, 2018

Wait time was short and good service. As usual, I received great service and wonderful sales people. I would recommend Jim Butler to anyone. Service was fast and efficient. I'm glad I fou More

by beckyjohnston44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Aug 27, 2018 -

Jim Butler Chevrolet responded

We're glad you found us too, Becky! We're also glad that everything went great for your visit with us and we look forward to working with you again!

August 25, 2018

Car Repair Doug was very helpful and informative. They identified the issues quickly and had us in a rental car when it was determined it would take a few days t More

by KyleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! Doug and the rest of our team really does care about our customers and want to make sure every experience is the best it can be! We're glad that we were able to hit that mark with your visit. See you next time! Safe travels!

August 25, 2018

Warranty work The warranty was honored without any problem. The car had to be kept for parts over the weekend and I was given a new equinox to driver (800 miles on More

by drphil1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're thrilled that everything went off without a hitch and that Doug took great care of you from start to finish. We look forward to working with you next time!

August 24, 2018

V. Good They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle More

by JOHN.DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad that we got your Cadillac taken care of quickly and fixed any hiccups along the way. Thanks for your business and your feedback, John!

August 24, 2018

Not Trustworthy I went to the license bureau to pay the sales tax to put plates on the car. After 40 min. wait my number was called The clerk stated that the emission More

by horserider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had talked to a service representative who informed a manager.
Aug 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. While we are sorry to hear that things didn't go as smoothly as they normally do, we wanted to let you know that your salesperson, Eric, has attempted to contact you previously to let you know that we have the gift card and have just been waiting for you to pick it up. Would you like us to mail it to you instead?

August 24, 2018

Great service Issue was resolved quickly and correctly, stayed in touch with us well about status of vehicle repairs. Would return if I need to. No problems. More

by cathy5893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Aug 24, 2018 -

Jim Butler Chevrolet responded

That's great to hear, Cathy! Thank you for your feedback. We're glad we were able to get you all taken care of. See you next time!

August 24, 2018

2014 Corvette Overall knowledge of vehicle was excellent. I’m very happy with the purchase of my first corvette. I have purchased vehicles from this dealership be More

by edseward
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Patrick Piper
Aug 24, 2018 -

Jim Butler Chevrolet responded

Congratulations on your first Corvette! We sincerely appreciate your repeat business. We hope you enjoy your new Corvette for many years to come! Safe travels!

August 24, 2018

great service Got my new tires, and the service was great. everything went smoothly , the service was quick and I really appreciate it. Thanks so much to Kayla for More

by carolannbuecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're very glad to hear that everything went fast and smooth for your service visit with us. We'll make sure that Kayla knows how great she did! See you next time!

August 24, 2018

Service General maintenance was preformed on my Traverse, such as oil and lube, tire rotation, air filters were changed. Also I needed the emissions and stat More

by d.dierkes53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Aug 24, 2018 -

Jim Butler Chevrolet responded

We're so glad to hear that! Thank you for your business and your kind words. We look forward to working with you in the future!

August 23, 2018

Great experience buy my new truck Great experience buy my first new vehicle I would recommend to every one I know it was defiantly worth the drive to buy the Butler More

by ben_moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Dave Watkins
Aug 23, 2018 -

Jim Butler Chevrolet responded

Fantastic! We are honored that you chose us to assist you with making your first new truck purchase and very happy that Scott took such great care of you. We look forward to working with you in the future to get your next vehicle and beyond! Safe travels!

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