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Jim Butler Chevrolet
Fenton, MO
7,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,317 reviews
September 14, 2018
Battery Replacement, quick service They were able to get my car in and back to me the same day. Mike Johnson kept me up to date very timely. I appreciated knowing the status of my car s They were able to get my car in and back to me the same day. Mike Johnson kept me up to date very timely. I appreciated knowing the status of my car so I could make arrangements for transportation. They also offered a shuttle. More
by ginwofford
Verified CustomerEmployees Worked With
Mike Johnson
September 14, 2018
EXCEPTIONAL SERVICE This was my second experience with this service dept. Everyone in the service dept. does a great job with providing excellent service to their custom This was my second experience with this service dept. Everyone in the service dept. does a great job with providing excellent service to their customers. More
by dmaly
Employees Worked With
September 14, 2018
Superior They are always very friendly and go out of there way to make sure you understand all that was done. Doug remembered me from my last visit. They are always very friendly and go out of there way to make sure you understand all that was done. Doug remembered me from my last visit. More
by mfstvs
Employees Worked With
September 14, 2018
Fantastic service! Warranty oil change and tire rotation. Personnel were very friendly and efficient and professional. Everything was explained to me. Great area to wait Warranty oil change and tire rotation. Personnel were very friendly and efficient and professional. Everything was explained to me. Great area to wait while work was performed. Definitely appreciated the perks in the waiting area (free coffee, water and donuts. Thumbs up for the service!! 👍🏻👍🏻 Also included was a free car wash! More
by claudiaheifner
September 14, 2018
Return after warranty transmission repair A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was ve A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was very accommodative in getting me in a loaner and fixing the issue in one day. More
by coachbill11951
Employees Worked With
Doug-service writer
September 14, 2018
sales nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the best of my 68 years of life. More
by charlesnevois
Employees Worked With
John Zensen
September 14, 2018
Amazing experience Very professional and a great group of people. I was in and out in a timely manner. They didn’t waste time assisting me and greeted me with a smile Very professional and a great group of people. I was in and out in a timely manner. They didn’t waste time assisting me and greeted me with a smile and open arms. More
by manningjr.kenneth
Employees Worked With
Other Employees :
Dan Albertsmeier, Mike Gray, Joe Anatra, Mike Marshall, Chris Brinley, Robert Mason, Michael Harmon, Nick Mullen
September 14, 2018
They are always friendly Everyone does an excellent job and are very friendly and helpful. They got me in for my oil change and tire rotation and was given 90 minutes to wait Everyone does an excellent job and are very friendly and helpful. They got me in for my oil change and tire rotation and was given 90 minutes to wait and I believe is was 30 to 45 minutes. Keep up the excellent service. More
by lwiteka
Employees Worked With
I'm sorry, but I dont remember their names
September 14, 2018
Great Service Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Ad Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Advisor needs tell customer of this program. I was asked if I wanted my e-mail listed. Told the advisor I get many e-mails from Jim Butler they should have it. Said GM has that sometimes not dealership. I gave it to her. Was not advised I could get service message. I saw them after I got home. Knowing it now I’ll watch for it. Could possibly address while I’m there. More
by Herb
September 13, 2018
My car went in to get the paint fixed There was some spots on the car that had the paint messed up. It was from the factory so they fixed it for us. We were very pleased with it when we go There was some spots on the car that had the paint messed up. It was from the factory so they fixed it for us. We were very pleased with it when we got it back. More
by kymstranger
Employees Worked With
Other Employees :
Dylan Foster, Brett Estes, Patrick Piper, Mike Johnson
