Jim Butler Chevrolet

Free line x bedliner! Plastic bedliner was installed incorrectly after I bought my truck. I told my salesman Brian about it and he immediately took care of us by personal Plastic bedliner was installed incorrectly after I bought my truck. I told my salesman Brian about it and he immediately took care of us by personally picking up my truck and dropping off a rental. Then he took my truck to line X and got us a free bedliner installed. It made the whole truck buying experience perfect. More

My Jim Butler Experience Our sales person Joe Anatra and our finance Michael Brewer were wonderful. They both answered all our questions we had. Both gentlemen were wonderfu Our sales person Joe Anatra and our finance Michael Brewer were wonderful. They both answered all our questions we had. Both gentlemen were wonderful. I would recommend Jim Butler Chevrolet to all our friends. More

Third return-tow required The transmission linkage was crimped and the gear shift got stuck between reverse and park. A tow truck was required to get my vehicle back to Jim Bu The transmission linkage was crimped and the gear shift got stuck between reverse and park. A tow truck was required to get my vehicle back to Jim Butler. This latest incident was believed to be related to the initial transmission vibration repair. The service dept was prompt in getting me taken care of, but it obviously was a huge inconvenience for me. Now I have a scratch on the passenger side door that probably occurred at Butler, but Doug, my service writer has yet to respond back to me-I hope he isn't avoiding a problem issue. More

Great Just went in for oil change didnt have wait all day like some of the other places great service thanks for all your help with car Just went in for oil change didnt have wait all day like some of the other places great service thanks for all your help with car More

Quick and Easy I called ahead to service my vehicle and I knew I would need a rental. I pulled into the service and center and they had me out with my rental in no t I called ahead to service my vehicle and I knew I would need a rental. I pulled into the service and center and they had me out with my rental in no time. Thanks for the quick service! More

Very concerned to get it fixed right the first time. Always great service and friendly staff. We have purchased 3 vehicles from dealership and highly recommend to friends and family. Keep up the great Always great service and friendly staff. We have purchased 3 vehicles from dealership and highly recommend to friends and family. Keep up the great work! More

Second time was the charm My truck battery wasn't holding a charge so I made a service appointment as I haven't reached the limit on my bumper to bumper warranty. I took my tru My truck battery wasn't holding a charge so I made a service appointment as I haven't reached the limit on my bumper to bumper warranty. I took my truck in after explaining what the issue was very clearly. I had also scheduled an oil change....After about three hours I was advised that my truck was good to go. I was told that I had left something on or that my charger ran the battery down. As a vehicle owner I as practice unplug and turn off all my accessories to include the done and courtesy lights so there won't be any drain on my battery. I returned home and parked my truck and got my gear ready for my fishing trip the next morning. After getting my coffee...I went out to my truck and pushed the remote start......nothing. I logged on through my Chevy app and made another appointment. The dealership called about an hour after it hit their system and asked I would bring it back in. I did..they put me in a loaner and kept my truck over night so they recheck the battery.... I got a call the following morning advising me that I could pick up my truck and the battery had been replaced under my warranty. I only rated a four out of five because of the inconvenience caused and the cancelled fishing trip. Jim Butler is my DEALERSHIP..I have purchased my last two new vehicles there and when need arises I will go back...I refer my friends and family to them and they have been satisfied. We all have off days...that one was theirs. More

Kim is the greatest Kim is great tries to make you happy offers you coffee and donuts visits you while you are waiting and sends an email when your work is completed Kim is great tries to make you happy offers you coffee and donuts visits you while you are waiting and sends an email when your work is completed More

Excellent service! My fiancé and I went in in a not so great situation and Tyler was so very helpful! He got us into the perfect car that day! We hit a few bumps on the My fiancé and I went in in a not so great situation and Tyler was so very helpful! He got us into the perfect car that day! We hit a few bumps on the way but he did everything he could to make sure we drove away in our own car that day. This is a great team and I strongly recommend Tyler! More

After Sale Highly recommend Jim Butler for their incredible prices, and the top dollar you get for trade in. However, I feel after the sale their service isn’t g Highly recommend Jim Butler for their incredible prices, and the top dollar you get for trade in. However, I feel after the sale their service isn’t great. Nothing gets done timely, and it’s like everything gets lost and no communication between sales and service departments. More