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Jim Butler Chevrolet

Fenton, MO

4.2
7,317 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,317 reviews

October 03, 2018

Wonderful experience. Everything about buying from Jim Butler Chevrolet was a great experience. Sales people was very helpful and even the finance lady was great. Thank you More

by hrmmam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara, Ardi Zegullaj, Scott Johnson
Oct 03, 2018 -

Jim Butler Chevrolet responded

That is great to hear! Thank you for your business! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 03, 2018

New Car Ardi was so helpful and helped me find the perfect car for what I needed! I am very thankful I went to Jim Butler Chevrolet. More

by arbode93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ardi Zegullaj, Alex Cox
Oct 03, 2018 -

Jim Butler Chevrolet responded

We're thankful that you came to us to get your new car too! We look forward to working with you again in the future! Safe travels.

October 03, 2018

Went in for an oil change Honestly a pretty good experience. Went in, dropped the car off and everything was handled quick and professionally without trying to sell me a hundr More

by bencutter94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray, Dalton Kiley, Mike Brewer
Oct 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We truly care about our customers and making sure they are completely taken care of, without any high pressure sales. We look forward to working with you again in the future!

October 03, 2018

Wonderful, Patient, and Helpful The team was extremely helpful & patient with me as I searched for my new vehicle. From the beginning, they were very helpful. I was turned away from More

by bmeans_04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rice , Tyler Sparks, Alex Cox, Chris Brinley
Oct 03, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us and got you the car you wanted at the price you needed! We look forward to seeing you next time!

October 02, 2018

Chevy Equinox We had a great experience at Jim Butler Chevrolet. Our salesman Robert Mason was very helpful and professional throughout the whole process. I would More

by ryanbruce74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey also was very helpful , Alex Cox, Robert Mason
Oct 02, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that Robert took great care of you and made sure you got a great vehicle! We look forward to working with you again next time!

October 02, 2018

Great sales person, great new car purchase experience. Our sales person, Scott, let us test drive the Tahoe for the day. This made our descion to purchase the right vehicle much easier! This is our fourth More

by dneuhaus45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Oct 02, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase (again) and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

September 30, 2018

First time ever to buy a new car. Was made to feel comfortab Was made to feel comfortable and knowing this was my first new car explained things very clearly. Was much less stressed than expected. And after the More

by cmchrist2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Oct 01, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you save travels in your new vehicle and look forward to seeing you again for your next purchase or service!

September 29, 2018

Great experience Joe was very helpful in my experience buying my new car. He worked hard so that I left with the car and price I wanted. My elderly father came along More

by rasdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Joe Anatra
Oct 01, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Joe is truly an asset to our team! We count ourselves lucky for customers like you and your father. We look forward to working with you both again in the future!

September 28, 2018

Excellent customer service. My sells person was Mr. Brett. He did an excellent job in making sure I was very well informed about the vehicle I purchased. He made sure I was confo More

by IOLABROWN1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees was courtesious and professional., Brett Estes
Sep 28, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Iola! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

September 28, 2018

Engine Diagnostica and Oil Change - 2 Days? Made an APPOINTMENT for service when engine light came on. But since I dropped the car off and did not actually wait in the waiting room I guess my A More

by aphollem
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember names
Sep 28, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely do honor appointments that are drop offs as well. If a customer does not have an appointment, they are placed at the very end of the line, which is usually a 6 day wait for something to be worked on by our Journeymen. People in the waiting room are only there for oil changes/tire rotations or minor work that does not require a Journeyman. Check Engine Lights (CEL) and other engine problems are diagnosed by journeymen because a CEL can be an indication of extremely serious problems that require a technician with a higher level of training than someone who is only responsible for oil changes and tire rotations. As should have been explained by your Service Advisor, it does usually take 24-48 hours to get vehicles in to our Journeymen for diagnostics due to the high volume that we experience at Jim Butler Chevrolet. So in your situation, it sounds like we got things going quite quickly. I would be happy to look into this further if you provide your name.

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