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Jim Butler Chevrolet

Fenton, MO

4.3
7,622 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,622 reviews

December 20, 2018

Warrenty Mike has been super helpful everytime my car has had an issue. Will only be dealing with mike from now one! Right on top of everything he does in a ti More

by Amcnail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 20, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 20, 2018

Fantastic No pressure, it was one of the best car buying experiences I’ve had. Michael Harmon was great. They worked with me and made the experience so much bet More

by KELLY20012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Michael Harmon
Dec 20, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again for your next purchase or service!

December 20, 2018

Amazing My experience with the sales and finance department was smooth and effortless on my part. Matt and Stacey were professional at all times. I had to pic More

by misslindasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and got you a great vehicle for the best price! We look forward to working with you again next time! Happy holidays!

December 19, 2018

Worth the drive. I have dealt with the professional friendly staff at Jim Butler Chevy on just a few occasions and I can’t say enough good things. From the purchase o More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon in accessories. , Scott Johnson
Dec 19, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Scott was able to ensure that you had such a great experience with us. We hope you enjoy your new SUV for many years to come!

December 19, 2018

Oil and filter change done as required but it took 1.5 hours to complete, oil and filter change should not take more than one hour. More

by andrewzb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Andrew! While we understand waiting is never fun, our estimated time for oil changes and tire rotations is 90 minutes. We're so glad we hit that mark for you! We are not a quick lube shop, and we take more care in performing routine maintenance, including a very thorough multi-point vehicle inspection performed by our GM Certified Technicians. We are constantly working to improve our wait times and we hope to do even better for your next visit!

December 19, 2018

Excellent car buying experience! Jim Butler Chevrolet definitely puts the “customer service” experience back into purchasing an automobile. I live nearly 3 hrs away and was well wort More

by mallred5393
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Scott Johnson
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind review and recommendation! We're so glad Scott and Mike took such awesome care of you during your purchasing experience! We are always here to help and look forward to working with you again in the future!

December 18, 2018

2018 Camaro ZL1 Alex, Thank you for taking care of my car and extending the warranties. I also, appreciate the fact that you ensured that my car be delivered profes More

by swgsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox
Dec 18, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Shelby! We'll make sure to let Alex know how much you appreciated working with him. We're so glad you enjoyed working with us and we are always here to help! See you next time & safe travels in your new car!

December 18, 2018

Friendly staff Friendly staff, refreshments in the waiting area, only downside was the time it took, an hour for an oil change and tire rotation and you have to sche More

by JimS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Jim! We're so glad you enjoyed working with our staff and relaxing in our waiting area! We understand your frustration with the hour wait for an oil change and tire rotation, but our estimate is actually 90 minutes, so we're glad we did even better than expected! We are constantly working to improve our customer wait times. Hopefully we'll do even better for your next visit!

December 18, 2018

Took a while Took a lot longer than I thought it should. I made an appointment for an oil change and tire rotation and it took almost 2 hours. If I go to jiffy lub More

by rsulli24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! While we understand waiting is never fun, our estimated time for oil changes and tire rotations is 90 minutes. We're so glad we got very close to hitting that mark for you! We are not a quick lube shop, and we take more care in performing routine maintenance, including a very thorough multi-point vehicle inspection performed by our GM Certified Technicians. We are constantly working to improve our wait times and we hope to do even better for your next visit!

December 18, 2018

OIL CHANGE THE PEOPLE WERE GREAT. WE WALKED ACROSS THE LOT AND CHECKED OUT NEW VEHICLES WHILE WE WERE WAITING. KIM HAUSMANN WAS GREAT . HPOE WE SEE HER NEXT TIME More

by macmik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wilcox
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. Let us know if you saw any vehicles you'd like to take a closer look at and we would be happy to get it ready for you! We're always here to help!

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