Jim Butler Chevrolet

Service for oil change and tire rotation Everyone was very friendly and accommodating. The waiting room was very comfortable and roomy plenty of room to spread out. I appreciate the service I Everyone was very friendly and accommodating. The waiting room was very comfortable and roomy plenty of room to spread out. I appreciate the service I get. More

Butler Chevrolet the only place I'll buy my cars Eric was a complete professional. Showed patience and grace with a very difficult customer, US. Thank You Butler for only have great people on staff! Eric was a complete professional. Showed patience and grace with a very difficult customer, US. Thank You Butler for only have great people on staff!!! More

Awesome In and out in a little over an hour!! Awesome salesman Chris Saettele!! After a bad experience at another dealer I really appreciated their pati In and out in a little over an hour!! Awesome salesman Chris Saettele!! After a bad experience at another dealer I really appreciated their patience. Cathy Silverstein More

Great Everyone is always very courteous, friendly and very busy working hard. I didn't wait very long and was surprised they did the work so fast Everyone is always very courteous, friendly and very busy working hard. I didn't wait very long and was surprised they did the work so fast More

Long Wait Times & Always Finding Additional Problems Every time I've taken my car in (via an appointment), I end up waiting an hour for someone to simply look at it. Oil changes and tire rotations that n Every time I've taken my car in (via an appointment), I end up waiting an hour for someone to simply look at it. Oil changes and tire rotations that normally take 15 minutes at other places, take 1-2 hours at Jim Butler. And, every time I'm in there, they seem to fabricate problems with my car, seeing if they can sucker me into paying for service/repairs that really aren't needed &/or as dire as they explain. I think they're also incompetent - recently, I had to make (3) separate trips there (over 3 weekends) to have a broken seat handle replaced - first time, because they didn't have the part - second time, because they ordered the wrong part (how many different handles can there be, if they know the make & model of my car - third time to actually have it installed. I have lost my faith in Jim Butler and unless I have a warranty repair, will not be going back. The only positive thing I can say is that they do have complimentary bottled water in the waiting room, and the donuts are outstanding - which is the only reason I gave them a "Fair" & not "Poor" rating. More

Took good care of us I have bought my last three Chevy Silverado’s here always has a truck I need on the lot service department is great would recommend this dealership t I have bought my last three Chevy Silverado’s here always has a truck I need on the lot service department is great would recommend this dealership to anybody that wants a Chevy More

Window Repair Everyone was very accommodating and provided very good service. Everyone was great and really helped seeing it was a brand new vehicle and a windshiel Everyone was very accommodating and provided very good service. Everyone was great and really helped seeing it was a brand new vehicle and a windshield already had to be replaced. This is why we have bought here twice now. More

Excellent buying experience Called Brian Riese about a used truck , told me exactly what they had and scheduled an appointment to come look at truck. Have bought several trucks Called Brian Riese about a used truck , told me exactly what they had and scheduled an appointment to come look at truck. Have bought several trucks from Brian Riese , including my Son and a few friends. Would not buy from anyone else , excellent customer service and buying experience. More

fast and friendly Service was fast, easy and friendly. A few years ago I brought my car in to fix a recall and did not have the most pleasant experience. This time, h Service was fast, easy and friendly. A few years ago I brought my car in to fix a recall and did not have the most pleasant experience. This time, however, was a MUCH better experience. I was in and out quickly when dropping my car off (another recall fix, oil change, and inspection). My car was done when they said it would be done and picking up was fast and friendly as well. After having a not so great experience with the service center before, I am happy to say that the changes they are making seem to be working. Please keep it up! More

Picked up new car Tony Valentine was very helpful and accommodating. He worked to meet my timeline. He reviewed the features of the new car and answered any questions. Tony Valentine was very helpful and accommodating. He worked to meet my timeline. He reviewed the features of the new car and answered any questions. More