Jim Butler Chevrolet

Jim Butler's service department might just be the worst in the entire area. The crazy thing... they couldn't even manage to order and install two tires competently. On 6-13 I was told my tires were ordered in the entire area. The crazy thing... they couldn't even manage to order and install two tires competently. On 6-13 I was told my tires were ordered and they would call me when they arrived. Can't even set an install appointment until the tires are in. It's now seven days later. No call. No contact. Nada. Not even going to waste my time calling them back at this point as another shop up the road w2as more than happy to take their business not only for the tires but the brake job I need done soon as well. Tires ordered, in the next morning and on the car by 10am the following day. I really don't know what to say about the service level at a dealer because I was always told it was the best place to go even if it was more expensive. I have to dispute this because I was happy to pay a little more and get it done than to be seven days later and Jim Butler hasn't even taken the time to call back. I have to say this very clearly.. I had the tires and I also have three other repairs they would have got the business for.. but not now. I don't see even wasting my time ever again even if they are right around the corner. Who knows if the tires were ever ordered or of they are sitting there in the building... and I doubt I'll ever know. More

Always feel good as I leave the dealership, knowing all my car needs have been taken care of my car needs have been taken care of More

The salesperson was informative but not pushy. He didn’t try to undersell me on my trade in or oversell the car (yes, I did my research prior). Everyone was very nice and no one talked down to me. He didn’t try to undersell me on my trade in or oversell the car (yes, I did my research prior). Everyone was very nice and no one talked down to me. More

Always prompt service never a long wait . Service staff very helpful and professional. Very comfortable area to wait in Service staff very helpful and professional. Very comfortable area to wait in More

Great communication and excellent work! ! Would use again!! Very quick service also. Appreciate their work! ! Would use again!! Very quick service also. Appreciate their work! More

Very happy with service. They got my issue figured out and corrected. Very friendly service all the way around. Highly recommend!!! They got my issue figured out and corrected. Very friendly service all the way around. Highly recommend!!! More

Ian is amazing! He worked hard to get us the best deal possible and is a true professional. I had such a great experience at Jim Butler that I am a customer for life He worked hard to get us the best deal possible and is a true professional. I had such a great experience at Jim Butler that I am a customer for life! More

I had a short wait when I first arrived but once I was greeted there was no problem. The service took about an hour but I as able to have a cup of coffee and wait in the writing room. greeted there was no problem. The service took about an hour but I as able to have a cup of coffee and wait in the writing room. More

They was fast and easy to work with, and they will help you no matter the cost you no matter the cost More

This was the easiest car purchasing experience I have ever had. Everyone was very professional and treated me with the upmost respect. ever had. Everyone was very professional and treated me with the upmost respect. More