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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,638 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,638 reviews

April 24, 2025

Brian and Stacey were very nice to work with. it was a good buying experience. Thanks Marc Pryor More

by andy.pryor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 24, 2025

The lady at the payment window needs a new job , something nowhere in the vicinity of customers . Not the lady named amanda , it's the other lady- Karen is her name i think lol More

by pdclements8970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither names are listed below . I also don't see Daltons name on the list , that guy deserves a raise and should be training the rest of your staff on how to treat people like people
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Apr 27, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if the person at the checkout window earned us this one star. We would like to address your concerns. If you would reach out me directly at 636-717-3041 to provide additional information, we would really appreciate it.

April 24, 2025

Lied about how long it would take, gave a crappy rental, didn’t have a rental at First when an appointment for it was made!!! Don’t call back or give out correct info More

by turnerm2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Darr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We understand your frustration regarding the rental process and the communication issues. We strive to provide accurate information and timely service, and it's clear we fell short in this instance. Your feedback is invaluable in helping us improve our services. We are taking steps to ensure better communication and availability of rentals in the future. In an effort to help restore your trust in our business we have added 2 free oil changes to your account. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

April 24, 2025

Took 2. 5 business days to complete diagnostic, grease the front end, and then balance and rotate tires. This was after waiting 2 weeks for an appointment. More

by eric.r.grundmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown, not listed.
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Apr 28, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your appointment time wasn't properly explained to you. If a vehicle needs to see a journeyman technician for diagnostic, we normally quote 24 to at times 72 hours. Our records indicate that your vehicle was checked in on 4/16 and checked out on 4/18. Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

April 22, 2025

Good communication, very nice customer service. I only buy and service my truck at Jim Butler More

by crazycavanaugh60
Recommend Dealer
Yes
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Apr 25, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 21, 2025

Collin was wonderful! We will be asking for him again. He was very informative. He was a very wi derail sales man and answered what ever questions we had! We will definite More

by FLIEGXS6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin I would definitely give him 5 stars
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Apr 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 21, 2025

As good as can be expected. I hate dealing with car salesmen but Nic was good. More

by DNBRCB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nic Nordin
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Apr 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

April 19, 2025

Everyone was friendly and courteous, the upfront pricing made for a pleasurable experience, feel comfortable that anyone I refer would be in good hands. More

by tkuelker278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 19, 2025

Bryan was great and made everything simple! I was happy with the experience and definitely with the car! More

by ashleigh.gillick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 19, 2025

Very thorough test drive with Mr Collins. He showed us all the features of the truck! Made a big difference. More

by thomas63621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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