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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,139 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,139 reviews

September 12, 2024

My car was there for a week when it should’ve only been there 3 More

by stburt323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 11, 2024

Every one was so helpful and made the process more enjoyable and easy! I love my new car! More

by rbracci15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lang
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Sep 13, 2024 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

September 11, 2024

This review is for the service department. I have to rewrite this review, because Jim Butler had my original review removed somehow. The gist of it is that I came to them with a car that I had More

by coolfizzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 10, 2024

Good friendly service, and an easy experience. Clean comfortable waiting area as well. Better then most. More

by forever_young74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 10, 2024

Both the sales associate and the finance team were very easy to work with. Made the process of buying out of state very streamline and user friendly. More

by STEPHANIE.SEYFERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Matveev
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Sep 13, 2024 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 09, 2024

Don't know KimBrian Ries helped me the most Finance was just protocol. We paid cash. Finance guy was great More

by jimb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 09, 2024

Watch out for unnecessary updates. Didn't complete all requested service or update Carfax records history More

by bubba9004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember her name
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Sep 13, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 07, 2024

Loved my experience with Jim Butler. Nick was very patient and professional in my car search. More

by RWALSH11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Norton
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Sep 13, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 06, 2024

Kayla did a wonderful job keeping the communication open. I appreciate the support, thanks again More

by trevor5150
Recommend Dealer
Yes
Employees Worked With
Kayla
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Sep 13, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 06, 2024

Kim has always been a pleasure to work with, very professional and always quick service. Thank you More

by janniemanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Jim Butler Chevrolet responded

It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at 314-274-1687 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

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