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Jim Butler Chevrolet

Fenton, MO

4.3
7,607 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,608 reviews

September 24, 2020

Service was amazing.. Brian was very knowledgeable. He made car buy very easy. Without any back and forth haggling. I would recommend Brian to anyone. More

by latisha827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

September 24, 2020

I love the quality of the work they provided. The atmosphere is cozy and welcoming. The customer service is great and the service is always on time. More

by candacemckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Melissa Perez, Mike Johnson
Sep 24, 2020 -

Jim Butler Chevrolet responded

That's great to hear, Candace! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

September 23, 2020

My experience with Jim Butler was outstanding! Hassle free with knowledge sales team and efficient staff to complete paperwork and other process. I will return for my family's next vehicle purchase! More

by BRYANPIESCHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business, Bryan! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

September 22, 2020

I have had nothing but great experiences here. Bought my new truck here, GREAT! had it's first maintenance check here, GREAT! Kim Hausmann was the best! very friendly and knowledgeable, she even came out an More

by SPLHGN444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again!

September 21, 2020

Normally I have very good service from you, but you did not rotate my tires as I paid for and now I will have too many miles on one rotation before I get them done again. More

by patrickm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Pat. We looked back at the security cameras from your visit and you are correct. Our mechanic made the unfortunate mistake of missing your tire rotation. We sincerely apologize for this mistake and we want to make it right. We have already processed the refund for the oil change/tire rotation package. Please reach out to Theresa in our Customer Relations Department at Theresa@jimbutlerchevrolet.com or 636-717-3017 if you would like to discuss further.

September 21, 2020

Had a great experience altogether. Mike Johnson was great to work with. He was polite and straight forward and informative. Glad to have certified GM mechanics work on my truck. Everyone else were good also More

by Paul H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Sep 21, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

September 21, 2020

Good experience will buy from again good people nice used truck 2015 Silverado truck thanks for a good experience fast service and response to questions More

by flamedboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

September 18, 2020

Will never return, do not contact me again. Besides having to jump through hoops to get service appointment, service not that good, trying to get into loaner vehicle took forever and service guy couldn More

by LTINNELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Jim Butler Chevrolet responded

We're sorry to hear that you feel this way, Larry. We will update our records so you are no longer contacted. Safe travels.

September 18, 2020

I previously submitted a review. The service group that worked with Mike Johnson was patient, persistent and ultimately successful doing a difficult repair on my 25 year old Corvette. Greatly appreciated. More

by shortstop6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ask Mike Johnson. I don't know., Mike Johnson
Sep 21, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

September 18, 2020

Excellent to work with. Love the Colorado truck. I now own 3 Chevy products. Could not be happier with Chevy products. Was a Ford man for years. More

by GDKINK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Sep 21, 2020 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

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