Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler Chevrolet
Fenton, MO
7,768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,768 reviews
January 25, 2021
Great service! Quick to get me into a rental and on my way while they worked on the warranty issue. Everyone was very friendly and helpful. way while they worked on the warranty issue. Everyone was very friendly and helpful. More
by DGREIN
Verified Customer
January 24, 2021
Service employees very professional, kept me informed regarding how long it would take. They also explained their process and did not leave messy footprints or fingerprints. Very happy with the service regarding how long it would take. They also explained their process and did not leave messy footprints or fingerprints. Very happy with the service. More
by TIMWIDEMAN21
Employees Worked With
Mike Johnson
January 23, 2021
If I could leave a negative star review- I would. Horrible dealer with a bait and switch approach. Do NOT trust them. Their goal is to manipulate you- berate you- and make you feel like they are doin Horrible dealer with a bait and switch approach. Do NOT trust them. Their goal is to manipulate you- berate you- and make you feel like they are doing you a favor. They use appointment setters to just get you in the door in order to pressure you to buy a car you don't really want. They do not listen to you- they are disrespectful of your time. Avoid this family of dealerships that fall under the Jim Butler umbrella. More
by stvnsn65
Employees Worked With
Mike Steele
January 22, 2021
Great business. Highly recommend. The sales team and finance division were very helpful finding a car the fit our needs. Very clean and friendly environment. finance division were very helpful finding a car the fit our needs. Very clean and friendly environment. More
by stlouisgunman
January 21, 2021
The customer service we have received just trying to get a simple inspection, after buying our truck at Jim Butler, was a nightmare. I waited 3 hours the first time I was scheduled to come in and it never a simple inspection, after buying our truck at Jim Butler, was a nightmare. I waited 3 hours the first time I was scheduled to come in and it never was inspected. I had to reschedule and the second time I was told my truck was getting the inspection while I seen my truck clearly sitting outside of the doors. Then I was told they had to drive it to a different location. Then I was told the off site locations machine was broken, therefore they had to do it right at the dealership itself. You can’t make this stuff up. The lack of consideration, and organization are both lacking is a serious way. More
by nnjordan63
Employees Worked With
Mike Johnson
January 21, 2021
The service was performed in a timely manner which the quoted me and I was pleased to see the entire staff practicing covid guidelines with masks worn right and partitions on every desk. quoted me and I was pleased to see the entire staff practicing covid guidelines with masks worn right and partitions on every desk. More
by jzensen0
Employees Worked With
Other Employees :
Alex Cox, Mike Gray, John Zensen, Scott Johnson, Dave Foust
January 21, 2021
Everything was completed in a timely manner and was greatly appreciated. thank you. I will continue getting my service for our car with Jim Butler Chevrolet. greatly appreciated. thank you. I will continue getting my service for our car with Jim Butler Chevrolet. More
by anamarie7153
January 20, 2021
Im very happy with my experience at Jim Butler! Ed the salesman was very knowledgeable and took the time to help me with all my questions and concerns. The finance manager Chris also helped to get me the salesman was very knowledgeable and took the time to help me with all my questions and concerns. The finance manager Chris also helped to get me the best rate and made the payments right where i was comfortable. I would definitely recommend Jim Butler if youre in the need for a new vehicle! More
by along4921
Employees Worked With
Chris Brinley, Ed Kirk
January 19, 2021
Service Department did what was asked by me. Outside of a part they had to order for my vehicle on the last week of December and still waiting to hear about the part. But in the dealerships defense there is part they had to order for my vehicle on the last week of December and still waiting to hear about the part. But in the dealerships defense there is a pandemic going on and hard to get parts. More
by jim.seier
Employees Worked With
Kayla Merrick
January 19, 2021
They were great! Worked with me until we found the perfect vehicle, and I was picky, LOL . David was very professional and had amazing customer service. perfect vehicle, and I was picky, LOL . David was very professional and had amazing customer service. More
by terrarickers
Employees Worked With
David Bright
