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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.2
7,469 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,469 reviews

October 07, 2024

My displeasure may have been due to staffing in the service department and/or training. More

by eichleranne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your concerns, please reach out to our service manager directly at 314-274-1687.

October 07, 2024

I work with Kayla for all of our service needs. She is professional and always takes care of us. More

by eric.needham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

October 07, 2024

We were happy with the dealer and sale perso . I would recommend using them if you can. More

by HTIP105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2024

Johnthan was the best! Found the exact truck we needed within 1 hour of contacting him! Easy peasy transaction!! More

by office22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnthan Osborn
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 07, 2024

No place to get coffee No place to get coffee No place to get coffee More

by bws.stein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We actually do have coffee available for our customers as well as water and tea. All of these items are complementary to our customers. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 06, 2024

Kim was terrific to work with and so welcoming when I arrived. They keep me in the loop and enjoy their interactions. More

by michaelandstephanieyates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 06, 2024

Very good people. Thanks to the crew for all the help and support through the purchase More

by williamjeffries86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 06, 2024

This dealership was friendly, clean, and had a lot of different options to choose from! More

by blaicegray
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2024

It was a good experience. IAN Jackson was very helpful with the purchase. Thank you More

by FLINTHICUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 05, 2024

The service department delivered exactly what they promised, and we bought an extended warranty which exactly met our needs. More

by jameslbutler1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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